Robert Christain

Composite Repair Tech. for Helicopter and fixed wing aircraft.

Acting Technical advisor for composite shop since july2024

• Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
• Provided exceptional customer support, resolving technical issues quickly and efficiently.
• Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.

• Assisted in the development of new composite materials, contributing to breakthroughs in product design and performance.
• Achieved consistent compliance with industry standards such as AS9100 or NADCAP through diligent adherence to established procedures and protocols.
• Demonstrated adaptability by quickly learning new processes, technologies, and software applications relevant to composite manufacturing operations.
• Participated in cross-functional teams working on various aspects of composite technology development from concept through final implementation stages.
• Assembled Advanced composite structures for military aircraft
• liaison with Mitsubishi heavy industries in Nagoya Japan

• Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
• Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
• Ensured compliance with industry standards by diligently following inspection protocols.
• Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
• Improved product quality by conducting thorough inspections and identifying areas for improvement.
• Inspected incoming and outgoing materials for accuracy and quality.
• Performed visual inspections and non-destructive tests where appropriate.
• Completed precise measurements using special tools.
• Evaluated components and final products against quality standards and manufacturing specifications.

• Mentored and trained new employees to ensure consistent service standards across the team.
• Checked incoming orders and organized new stock.
• Improved store efficiency by implementing new inventory management processes.
• Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
• Streamlined operations through effective employee scheduling and task delegation.
• Collaborated with upper management to establish goals and objectives for the store''s performance.
• Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
• Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
• Utilized proper tools and materials to adhere to safety guidelines.
• Created and maintained daily and weekly reports for upper management.
• Supervised team of installers and mechanics to complete work on time and to company standards.
• Reviewed and studied blueprints to double-check installation and implementation project requirements.
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Managed efficient teams of up to 30 employees.