Robert Cifarelli
Centereach
Summary
Client-focused business professional with a proven ability to cultivate strong customer relationships, resolve complex issues, and deliver exceptional service experiences. Combines advanced analytical skills, sales forecasting, and operational insight to drive customer retention, optimize inventory management, and support strategic business objectives.
Overview
15
15
years of professional experience
Work History
Store Supervisor
Selden C. Store
Selden
04.2015 - 05.2026
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and conducted regular stock audits to maintain availability.
- Maintained updated records on product deliveries, returns, damages.
- Answered customer queries and complaints and provided prompt solutions.
Store Associate
Toys"R"Us
Lake Grove
10.2011 - 08.2013
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to ensure efficient store operations during busy periods.
Education
Associate of Arts - Business Administration And Management
Suffolk County Community College
Selden, NY06-2024
Skills
- SQL (data querying, reporting, and database management)
- Microsoft Excel (pivot tables, formulas, data analysis, and reporting)
- Microsoft Word and PowerPoint (professional documentation and presentations)
- Tableau (data visualization and dashboard creation)
- Cross-Functional Communication
- Sales forecasting
- Conflict resolution
- Client Relations and Interpersonal Communication
Volunteer Experience
Center for Social Justice and Human Understanding (CSJHU)
Volunteer
- Served as a volunteer educator and guide, leading students through educational exhibits focused on the Holocaust and the history of slavery. Provided historical context and facilitated discussions on the impacts of racism, discrimination, and prejudice while promoting awareness, empathy, and cultural understanding.
Timeline
Store Supervisor
Selden C. Store
04.2015 - 05.2026
Store Associate
Toys"R"Us
10.2011 - 08.2013
Associate of Arts - Business Administration And Management
Suffolk County Community College