Robert Clark
Memphis,US
Summary
With over 20 years of experience in manufacturing, logistics, aviation, and retail management, I offer a wealth of knowledge and expertise. My management style is characterized by creativity and innovation, enabling me to consistently find unique solutions to challenges. Effective communication is one of my strongest skills, both verbally and analytically, allowing me to build strong relationships with colleagues and stakeholders. I excel in developing and executing sourcing strategies, utilizing the company's proven methodology to achieve optimal results.
Overview
27
27
years of professional experience
Work History
Warehouse Distribution Supervisor
McLane Company
Memphis, TN
09.2023 - Current
- Create and maintain schedules and job assignments per departments
- Provide coaching/corrective actions, training and development for employees
- Implement department procedures to meet standards and promote them to deliver positive results in DC goals
- Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards
- Organize department shift startup meetings daily with KPI's, daily goals and safety measures
Warehouse Supervisor(Receiving, Inventory, Packout, Recon)
TECHNICOLOR
Memphis, TN
02.2016 - 04.2023
- Direct business development functions including new product roll outs, key account management, customer relationship development, contract negotiations and order fulfillment
- Manage budget analysis and operational leadership of innovative logistics and third party
- Supervised teams of frontline team leads and hourly associates within the organization
- Monitored the OSHA regulations for safety and compliance
- Hire, train, developed, recognized and evaluated the performance of all employees on assigned shift
- Ability to critically think through changing in an extremely deadline-driven environment
- Experience leading lean process, Kaizen, Six Sigma, and/or process improvement experience
Operations Manager
GateGourmet - Delta Airlines
Memphis, TN
10.2003 - 09.2015
- Monitored workflow, personnel, and resources by implementing methods resulting in cost reductions, and the development of reporting systems
- Initiate and foster a spirit of cooperation within and between departments
- Maintained professional and technical development by attending job-related and educational workshops or seminars
- Monitored departmental KPI to ensure and established guidelines with internal/external customers to adjust as necessary
- Maintained employee performance evaluations; Review operational control report for safety and inconsistency; Coordinate with maintenance to provide technical and engineering support utilizing organization stakeholders
- Work with accounting to build operational and financial forecasts and budgets
- Work with proprietary software to ensure validity of logistics database and reporting
Operations Supervisor
FEDERAL EXPRESS
Memphis, TN
09.1997 - 04.2002
- Utilized superior customer service, with client, staff and management through effective and prompt communications, follow-up on all pending customer matters, and managed periodic process reviews for each client
- Utilized effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management
- Maintained performance statistics and ensured accurate record keeping of all operational documents which includes Kronos (timekeeping system for employees)
- Defined work-plans, timelines and deliverables and monitored project status including status reporting and managed issue resolution and escalation and ensured delivery of project targets for logistics improvement projects
- Monitor and evaluate staff performance through coaching, counseling and disciplinary actions
- Ensured customer contract requirements are understood and utilized to meet business expectations
- Maintained performance statistics and ensured accurate record keeping of all operational documents
- Drove various activities as assigned during the implementation of new solutions as assigned
- Established/monitored continuous improvement process to establish logistics cost deployment
- Ensure all special assignments and projects are completed
- Recruited, orientated and trained new employees; conducted professional development training for current employees
Education
Bachelor of Science - Business Administration
Jackson State University
Jackson, MSSkills
- Lean
- Order Fulfillment
- Employee Evaluation
- Six Sigma
- Lean Manufacturing
- Recruiting
- SAP
- Operations Management
- Kronos
- Production Management
- Project Management
- Logistics
- Process Improvement
- Team Management
- 5S
- Supply Chain
- Merchandising
Willingtorelocate
- Alabama
- Georgia
- Mississippi
- Kentucky
- Missouri
Timeline
Warehouse Distribution Supervisor
McLane Company
09.2023 - Current
Warehouse Supervisor(Receiving, Inventory, Packout, Recon)
TECHNICOLOR
02.2016 - 04.2023
Operations Manager
GateGourmet - Delta Airlines
10.2003 - 09.2015
Operations Supervisor
FEDERAL EXPRESS
09.1997 - 04.2002
Bachelor of Science - Business Administration
Jackson State University