Robert Clayton
Memphis,TN
Summary
Ann energetic and professional leader with over 18 years in inbound/outbound freight logistics and warehouse management. Strengths include a work record of continuous progressive accomplishments and demonstrated ability to master complex subjects and communicated them effectively. Function with a high personal standard of excellence in achieving job objectives and inter-personal relations with employees and customers. Works comfortably in an environment of rapid technological and organizational change. Readily supports new processes and promotes a team-ordinate environment to enhance productivity, build morale and control cost. Current knowledge of Warehouse management system (WMS), SAP, Cognos, Timetrack, Microsoft word, Excel and Power Point
Overview
18
18
years of professional experience
Work History
Freight Brokerage Management
PFS Web Fulfillment Center
11.2019 - 03.2023
- Instrumental in scheduling inbound/outbound shipments for FTL, LTL and air shipments to ensure accurate and on-time delivery
- Established and implemented a brokerage operation to expand the logistics of freight
- Review daily marketing plans to increase efficiency, improve customer service, increase sales, and improved relationships
- Coordinated and setup onboarding for new clients and carriers
- Daily phone calls and onsite visits to clients to increase freight opportunities, quality shipments, on-time deliveries and manage shipping cost
- Managed billing and invoicing for carriers
- Research and resolve all client reported discrepancies and provide resolution
- Real-tim tracking/monitoring of shipments from onset of pickup to delivery destination
Outbound Dispatch Manager
R & L Carriers
05.2015 - 02.2019
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Managed a staff of 00 employees to include team lead and supervisors
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Dispatched daily line haul slips to 60 different terminals within the Midwestern region
Operations Dock Supervisor
RMDS Logistics
12.2014 - 03.2015
- Supervised 25 Dock crew employees
- Operated computer systems and internal software to track and record cargo movements.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Performed pre-shift and post-shift inspections of dock equipment.
- Monitored progress of tasks to provide feedback for improvement.
- Evaluated team performance and provided feedback on areas requiring improvement.
Freight Development Manager
Integrated Global Logistics
09.2005 - 04.2007
- Established a brokerage team with the company with a increase in gross revenue by 30%
- Developed direct marketing strategies for building relations with shippers and carriers
- Manage and monitor daily logistics activities for freight pickup and delivery
- Maintain daily document for all logistic activity
Education
Bachelor of Arts - Business Administration
LeMoyne Owen College
Memphis, TN1999
Skills
- Logistics Coordination
- International Trade Knowledge
- Warehouse Operations
- Carrier Selection
- Time Management
- Continuous Improvement
- Transportation Planning
- Excellent Communication
Timeline
Freight Brokerage Management
PFS Web Fulfillment Center
11.2019 - 03.2023
Outbound Dispatch Manager
R & L Carriers
05.2015 - 02.2019
Operations Dock Supervisor
RMDS Logistics
12.2014 - 03.2015
Freight Development Manager
Integrated Global Logistics
09.2005 - 04.2007
Bachelor of Arts - Business Administration
LeMoyne Owen College
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