Summary
Overview
Work History
Education
Skills
Certification
Skills Highlights
Timeline
Generic

Robert Clayton

Middletown,OH

Summary

I have cold calling experience in all areas medical and logistics. In logistics , prospecting and hunting future prospects to land their business in FTL shipments. Finding solutions and providing solutions to their shipping needs.150 to 200 calls a day normally in logistics and had to build my own book of business and maintain. In Certified Pharmacy Technician with 16 years total of hospital, mail order, and retail pharmacy experience; extremely detail orientated, great communicator, hold myself accountable for my decisions and actions, hardworking and very efficient in a fast paced environment where multi-tasking and teamwork is very important. Have Quality Assurance experience in pharmacy regulations and all aspects in the workflow production in pharmacy while at CVS. While a district trainer at CVS I trained and up trained pharmacy techs, managers and pharmacist, also I up trained as necessary (approximately 100-125 employees at 16 stores). As a Conversion team leader in new markets, I oversaw converting old retail chains to CVS stores in California and Arizona, which consisted of integrating the previous systems and procedures to the CVS systems and training the retail and pharmacy teams to excel with their new environment. Licenses: Certified pharmacy technician (CPHT) for 12 years. Skills Highlights: Inventory Management Efficient and accurate Strong decision-making ability Workflow management expert Very Familiar in Microsoft Office (Excel, Word, PowerPoint, Etc.) Hard worker and multi-task expert Teambuilding and experienced in training new employees and up trainer. Strong cold calling and customer service background. Self-motivated, can excel with-in a team environment or in an individual setting.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Account Executive

AMS Construction Parts
Middletown
01.2019 - Current
  • Construction parts sales and broker of new, aftermarket, and used parts.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Gathered company and contact information to compile data for current and potential customers.
  • Helped develop marketing materials and ideas to increase referrals.
  • Created new revenue streams by increasing market coverage while driving company profits.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Managed accounts by providing ongoing technical support after the sale was completed.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.

Logistics Broker

TQL Logistics
Cincinnati
01.2013 - 01.2019
  • Cold call, logistics scheduling, setting appointment for pickup and delivery
  • Problem solving for so many variables in shipping delays, breakdowns, early and late delivery….etc
  • 400K revenue profit each of 5 years.
  • Performed load planning activities such as optimizing trailer space utilization.
  • Worked closely with suppliers to ensure timely delivery of products according to customer requirements.
  • Monitored shipment progress and updated customers on the status of their orders.
  • Negotiated freight rates with carriers and customers.
  • Provided customer service support by responding to inquiries related to logistics services offered by the company.
  • Researched transportation options and costs for customer shipments.
  • Processed payments from customers and ensured accuracy of payment details.
  • Assisted with claims processing for any damaged or lost items during transit.
  • Developed relationships with customers, carriers, and vendors to ensure timely delivery of goods.

Therapeutic Interchange Technician

Humana Right Source
Springdale
01.2012 - 01.2013
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Managed quality control and maintained high level of customer satisfaction.

IV technician and Compounding Tech.

Atrium Inpatient Pharmacy
Middletown
01.2007 - 01.2012
  • Maintained a safe environment for patients receiving intravenous therapy.
  • Calibrated infusion pumps according to manufacturer's instructions for each type of pump used in the facility.
  • Assisted with the preparation, packaging, labeling and delivery of IV medications.
  • Adhered strictly to infection control practices while preparing and administering medications via intravenous route.
  • Prepared solutions for infusion according to physician orders or established protocols.
  • Ensured proper handling and disposal of hazardous materials used in the IV process.
  • Inspected medical equipment such as syringes, needles, tubing sets and pumps for accuracy prior to use.
  • Maintained accurate records of all IV treatments provided to patients.
  • Performed quality control checks for each medication batch prior to release for use.
  • Cleaned work areas regularly, ensuring a safe environment free from contamination risks.
  • Prepared and filled syringes, vials and IV admixtures with accuracy according to established protocols.
  • Trained new technicians in the preparation and dispensing of IV medications.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Package-handler

UPS
Sharonville
01.2007 - 01.2012
  • Assisted in loading delivery trucks with prepared packages.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

Pharmacy Technician and Regional Trainer

CVS Pharmacy
Franklin, OH
01.1997 - 03.2007
  • Many roles in the 10 years. Assistant manager, lead pharmacy technician, regional pharmacy trainer, store conversion leader in new markets.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.

Education

Graduated -

Carlisle High school
01.1997

Miami University

4 classes short for B.S. in Chemistry -

University of Cincinnati

Skills

  • Needs Assessment
  • Customer Relationship Management
  • Lead Generation
  • Contract Negotiation
  • Account Management
  • Customer Relationships
  • Written and verbal communication
  • Sales proficiency
  • Negotiation Skills
  • Interpersonal Skills
  • Vendor Management
  • Sales expertise
  • Customer rapport
  • Customer Relationship Management (CRM)

Certification

Certified pharmacy technician (CPHT) for 12 years.

Skills Highlights

  • Inventory Management
  • Efficient and accurate
  • Strong decision-making ability
  • Workflow management expert
  • Very Familiar in Microsoft Office (Excel, Word, PowerPoint, Etc.)
  • Hard worker and multi-task expert
  • Teambuilding and experienced in training new employees and up trainer.
  • Strong cold calling and customer service background.
  • Self-motivated, can excel with-in a team environment or in an individual setting.

Timeline

Account Executive

AMS Construction Parts
01.2019 - Current

Logistics Broker

TQL Logistics
01.2013 - 01.2019

Therapeutic Interchange Technician

Humana Right Source
01.2012 - 01.2013

IV technician and Compounding Tech.

Atrium Inpatient Pharmacy
01.2007 - 01.2012

Package-handler

UPS
01.2007 - 01.2012

Pharmacy Technician and Regional Trainer

CVS Pharmacy
01.1997 - 03.2007

Graduated -

Carlisle High school

Miami University

4 classes short for B.S. in Chemistry -

University of Cincinnati
Robert Clayton