I am seeking to secure a position within this organization, which will allow me to both work hard and prove my value, and also show my ability to adapt to situations and circumstances and make proven decisions based on my years of past experiences. I believe my most important assett is my ability to communicate and have grace,empathy and patience in situtations and times of challenge.
Overview
25
25
years of professional experience
Work History
Resident Advisor
Blue Ridge Juvenile Detention
06.2019 - Current
Organized floor meetings to discuss important issues, encourage open dialogue, and strengthen communal bonds among residents.
Assisted in the development of residence policies, contributing to a safe and positive community atmosphere.
Developed, implemented and monitored residential policies and procedures.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Monitored building security by conducting routine rounds throughout the facility.
Developed strong relationships with residents, fostering a supportive and inclusive living community.
Promoted positive relations between residents and staff.
Conducted regular room inspections to maintain cleanliness and safety standards within the residential facility.
Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Responded to student inquiries and concerns, offering support and guidance.
Mentored and coached students to foster positive relationships and encourage successful academic achievement.
SSTT
VCBR
05.2018 - 05.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Developed and maintained courteous and effective working relationships.
Sales Associate
Jamerson Building Supply
09.2015 - 06.2018
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Solved customer challenges by offering relevant products and services.
Used in-store system to locate inventory and place special orders for customers.
Engaged with customers to build rapport and loyalty.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Developed strong rapport with customers and created positive impression of business.
Built relationships with customers to encourage repeat business.
Field Technician
A&P Support
02.2011 - 04.2015
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Kept detailed records of field measurements and data.
Utilized safety practices with no complaints or accidents.
Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Communicated with supervisor to report progress, discuss issues and seek guidance.
Prepared and submitted reports to document work performed and provide progress updates to management.
Project Manager/Part Owner
Amiano and Son Construction LLC
01.2000 - 02.2011
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Provided detailed project status updates to stakeholders and executive management.
Maintained open communication by presenting regular updates on project status to customers.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Planned, designed, and scheduled phases for large projects.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
Soils Studies - Soils And Hydrology
Rutgers University
New Brunswick, NJ
08-2000
Skills
Peer Mediation
Activity Planning
Policy Enforcement
Behavior monitoring
Security Procedures
Interpersonal Relationships
Motivational Skills
Role Modeling
Daily living assistance
Resident monitoring
Issue Resolution
Progress Documentation
Emergency Response
Safety Standards and Compliance
Relationship Building
Resident Supervision
Accomplishments
I am a retired veteran !7 years in the United States Air Force.