Robert Collier

Greet guest obtain and update the guest information. Report all symptoms in detail described by the customer.

Recommend and determine what maintenance is needed due to age and mileage on the vehicle.

Prepare complete and accurate estimate. Complete follow up on cars left in service. Monitor the progress of each vehicle and verify that final invoice

reconcile with work performed.

Explain all completed work and charges in detail to the guest.

• Handled telephone inquiries regarding appointments and work in process. Greet guest obtain and update the guest information. Report all symptoms in detail described by the customer.

Recommend and determine what maintenance is needed due to age and mileage on the vehicle.

Prepare complete and accurate estimate. Complete follow up on cars left in service. Monitor the progress of each vehicle and verify that final invoice

reconcile with work performed.

Explain all completed work and charges in detail to the guest.

Greet guest obtain and update the guest information. Report all symptoms in detail described by the customer.

Recommend and determine what maintenance is needed due to age and mileage on the vehicle.

Prepare complete and accurate estimate. Complete follow up on cars left in service. Monitor the progress of each vehicle and verify that final invoice

reconcile with work performed.

Explain all completed work and charges in detail to the guest.

• Answered phone calls and responded to questions and concerns.
• Explained amount for expected services and provided detailed answers to customer questions.