Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

ROBERT CONDON

Somers

Summary

Compassionate and driven professional with management and security background. Experienced in mental health treatment work. Possesses strong skills in providing effective therapeutic intervention, managing challenging behaviors and promoting constructive coping strategies. Brought positive change to environments through empathy, patience, and conflict resolution. Committed to fostering growth and wellness in individuals struggling with mental health disorders or behavioral issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SECURITY OFFICER

GARDAWORLD
Manchester
04.2024 - Current
  • Company Overview: Amazon/Contract
  • Upholds secure property perimeter by monitoring entrance and exit of appropriate vehicles
  • Responds to safety & medical emergencies as needed
  • Demonstrates strong dependability and flexibility for scheduling needs
  • Acts as peer role model and mentor for onboarding contract employees
  • Amazon/Contract

SECURITY OFFICER

SECURITAS
Stafford Springs
10.2023 - 04.2024
  • Company Overview: Trinity Healthcare
  • Obtained & Upheld CT CPI Certification, CPR Certification & CT Guard Card
  • Assisted nurses in observing and monitoring behavior and physical condition of patients
  • Supervised behavioral health patients & issued proper restraint when necessary
  • Along with additional staff, oversaw medical personnel in the issuing of appropriate necessary medications
  • Built meaningful relationships with psychiatric and addiction patients through compassionate but stern communication patterns
  • Ensured the health & safety of hospital patients & staff
  • Trinity Healthcare

SECURITY SUPERVISOR

MOHEGAN SUN CASINOS
Uncasville
10.2021 - 11.2022
  • Handles & supervises the handling of large cash and cash equivalent drop deposits and transports
  • Safely & carefully operates tow motor pulling up to 4 trolley carts containing large cash deposits from gaming tables
  • Professionally responds to escalated incidents and customer complaints
  • Accurately completes appropriate incident reports and other applicable documentation
  • Escalates concerns to upper management and tribal police when out of authority and/or necessary
  • Supports scheduling and supervising individual duties of other team members to ensure adequate staffing

SECURITY OFFICER

MOHEGAN SUN CASINOS
Uncasville
02.2020 - 10.2021
  • Demonstrates strong comprehension and enforcement of company guidelines
  • Effectively communicates casino policies to guests to ensure mutually beneficial experience
  • Provides excellent customer service to all guests while gaming on premises
  • Responsible for handling of large cash equivalent/chip deposits
  • Efficiently and accurately assist guests in the completion of claim forms, incident reports and other documentation
  • Assists in the training, development and onboarding of new team members

Education

High School Diploma -

East Hartford High School
East Hartford, CT
06-2006

Skills

  • Emergency response preparedness
  • Safety planning
  • De-escalation techniques
  • Emotional regulation
  • Self-harm prevention
  • Suicide prevention
  • Therapeutic communication
  • Time management
  • Multitasking Abilities
  • Task prioritization
  • Interpersonal communication

Certification

  • CT Guard Card
  • CT CPI Certification
  • CPR/First Aid Certification

Activities

  • Assisted in organizing and maintaining local recreational disc golf sporting league.
  • Assisted in the planning and organizing of charitable events such as sporting tournament.

Timeline

SECURITY OFFICER

GARDAWORLD
04.2024 - Current

SECURITY OFFICER

SECURITAS
10.2023 - 04.2024

SECURITY SUPERVISOR

MOHEGAN SUN CASINOS
10.2021 - 11.2022

SECURITY OFFICER

MOHEGAN SUN CASINOS
02.2020 - 10.2021

High School Diploma -

East Hartford High School
ROBERT CONDON