Robert Conyers
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Messenger/Driver Technician
GardaWorld Security Services
11.2021 - Current
- Proactively participated in professional development opportunities to stay current with industry best practices and maintain top-notch skills as an Armed Messenger.
- Streamlined routes for efficient deliveries using advanced navigation tools, reducing fuel costs and optimizing time management.
- Demonstrated adaptability when faced with unexpected challenges or obstacles during assignments, swiftly taking action to resolve issues efficiently.
- Maintained a safe environment for staff and visitors by promptly addressing any potential threats or concerns.
- Utilized GPS navigation systems to navigate faster routes.
- Logged delivery information in tracking systems to enable real-time delivery status.
UH-60 Helicopter Repairer
MD Army National Guard
11.2020 - Current
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
- Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
- Provided mentoring and training support for junior technicians, enhancing their skills and fostering teamwork within the department.
- Promoted a positive work environment through respectful interactions with colleagues and clients alike while working on challenging repair projects together.
- Prevented potential safety hazards by adhering to strict guidelines for proper tool usage and maintenance procedures.
- Earned a reputation for reliability and professionalism by consistently meeting or exceeding expected turnaround times for repair projects.
- Maintained inventory of repair supplies and ordered parts.
RCA Rural Carrier Associate
US Postal Service
12.2018 - 11.2021
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Trained new Rural Carrier Associates on best practices for efficient mail processing, vehicle operation, and customer service procedures.
- Minimized package loss or damage by carefully handling fragile items during transportation and delivery stages.
- Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.
- Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Organized mail ahead of delivery runs for correct routing.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Operations Supervisor
EBC Carpet Services
12.2011 - 01.2018
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Education
No Degree - LUH Repair
NBG WAATS
Marana, AZ08.2022
No Degree - 15T Black Hawk Repair
AIT
Fort Eustis, VA10.2021
High School Diploma -
Nationwide Academy High School
Hollywood, FL11.2009
Skills
- Defensive Driving
- Physical Fitness
- Route Planning
- Incident Reporting
- Security Protocols
- Crisis Management
- Equipment Inspection
- Personal Safety
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Package handling
- Loading and unloading
- GPS and route planning
- Package Delivery and Pick-up
- Attention to confidentiality
- Valid Driver's License
- Heavy Lifting
- Vehicle inspections
- Relationship building and rapport
- Delivery Documentation
- Schedule Adherence
- Item tracking
- Handheld scanning devices
- Logistics and Transportation
- Deadline Adherence
- Active Listening
- Critical Thinking
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Microsoft Excel
- Microsoft Outlook
- Scheduling
- Team Development
- Quality Control
- Conflict Mediation
- Power Tool Operation
- Workplace Safety
- Electrical Repairs
- Hand tool mastery
- Precision measuring
- Diagnostic abilities
- Safety Requirements
- Inventory Management
- System Testing
- Diagnostic Testing
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Team Training
Certification
- Driver's License
- Firearms License
- Secret Clearance
- Non-CDL Class C
Affiliations
- MD Army National Gaurd
Timeline
Armed Messenger/Driver Technician
GardaWorld Security Services
11.2021 - Current
UH-60 Helicopter Repairer
MD Army National Guard
11.2020 - Current
RCA Rural Carrier Associate
US Postal Service
12.2018 - 11.2021
Operations Supervisor
EBC Carpet Services
12.2011 - 01.2018
No Degree - LUH Repair
NBG WAATS
No Degree - 15T Black Hawk Repair
AIT
High School Diploma -
Nationwide Academy High School
- Driver's License
- Firearms License
- Secret Clearance
- Non-CDL Class C
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