Robert Cook
New York,NY
Summary
Professional hospitality leader prepared for fast-paced dining environment. Skilled in managing high standards of service, optimizing workflow, and enhancing guest experiences. Strong focus on team collaboration and achieving results. Adept at anticipating needs, training staff, and maintaining flexibility in dynamic situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sommelier
63 Clinton
04.2024 - 02.2025
- Hired as Captain, promoted to Sommelier
- Contributed to the team that earned 63 Clinton their 2024 Michelin Star
Captain
Jeff Ruby Culinary Entertainment
01.2023 - 01.2024
- Enhanced customer satisfaction by providing exceptional service and anticipating guests needs
- Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards
- Maximized revenue during peak hours by efficiently managing table assignments and reservations
Sommelier, Sales Representative
Hart & Cru
01.2022 - 01.2023
- Increased wine sales by effectively presenting a diverse range of options to customers, showcasing knowledge and expertise
- Built relationships with customers to encourage repeat business
- Co-led "Wine School" 2x a month
Manager, Sommelier
Royce
01.2022 - 12.2022
- Created and curated 100+ bottle wine list
- Led all-Front of House opening training and integration
Manager, Sommelier
Boca Restaurant Group (Boca, Sotto)
01.2018 - 01.2022
- Hired as Captain, promoted to Assistant Manager, promoted to Manager, also served as Sommelier
- 1 of 2 Captains at Boca chosen to help lead the reopening of Sotto after the pandemic
Captain
Orchids At Palm Court
01.2013 - 01.2016
- Hired as Server Assistant, promoted to Captain, offered and negotiated Maitre'd position
- Contributed to the team that earned Orchids multiple awards and recognition: AAA 5 Diamond, Forbes 4 Star, OpenTable 4.9
Education
Morehead State University
Morehead, KYSkills
- Proficient in tasting menu execution
- Crucial understanding and appreciation of timing, execution, and presentation
- Extensive restaurant experience
- New York City, Michelin Starred restaurant experience
- Front of house management
- Wine program development
- Experience with multiple point-of-sale platforms
- Wine service management
Certification
- Certified Sommelier, awarded by the Court of Master Sommeliers
Timeline
Sommelier
63 Clinton
04.2024 - 02.2025
Captain
Jeff Ruby Culinary Entertainment
01.2023 - 01.2024
Sommelier, Sales Representative
Hart & Cru
01.2022 - 01.2023
Manager, Sommelier
Royce
01.2022 - 12.2022
Manager, Sommelier
Boca Restaurant Group (Boca, Sotto)
01.2018 - 01.2022
Captain
Orchids At Palm Court
01.2013 - 01.2016
Morehead State University
Similar Profiles
ELIZABETH HEDDENELIZABETH HEDDEN
Primary Teacher at Clinton Public School, Clinton-Glen Gardner School DistrictPrimary Teacher at Clinton Public School, Clinton-Glen Gardner School District
Dottie DanielloDottie Daniello
Science (Grades 7-8), In-Class Support Math (8) at Clinton Township Middle School, Clinton Township School DistrictScience (Grades 7-8), In-Class Support Math (8) at Clinton Township Middle School, Clinton Township School District
Fahame ZENASNIFahame ZENASNI
Réceptionniste polyvalente at B&B Aéroport Arenas et Stade Riviera - N° Responsable réception : 06 67 97 10 63Réceptionniste polyvalente at B&B Aéroport Arenas et Stade Riviera - N° Responsable réception : 06 67 97 10 63
Armin De GoorteArmin De Goorte
CREATOR at Global Teach, Inc.CREATOR at Global Teach, Inc.
Baron WatsonBaron Watson
Sales Development Representative at The Trade DeskSales Development Representative at The Trade Desk