Robert Countryman
Ashland,KY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SRNA
Nursestat Agency
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Special Needs Child Caregiver
FIVCO
03.2023 - Current
- Improved communication abilities of non-verbal children by introducing alternative communication methods, such as visual aids and sign language.
- Promoted physical fitness with adaptive exercises designed to accommodate various limitations or disabilities.
- Encouraged children's emotional and social development.
- Managed medical appointments and administered prescribed medications accurately, ensuring optimal health outcomes for the children under my care.
- Increased fine motor skills through engaging sensory play activities customized for each child''s level of ability.
- Logged information regarding naps, feedings, and any medications administered.
- Monitored children's activities to verify safety and wellbeing.
- Prepared meals and snacks and fed clients.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
Advanced Illness Management CNA
KDMC
12.2023 - 09.2024
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Worked well in a team setting, providing support and guidance.
Service Manager
Clayton Homes Of Grayson
01.2022 - 08.2023
- Established team priorities, maintained schedules and monitored performance.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Implemented strategies to increase customer service satisfaction ratings.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
Laborer
Local 1445
05.2015 - 01.2022
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Provided labor support to carpenters, masons and other skilled trades.
- Managed safe and efficient use of tools and equipment on construction sites.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Certificate - SRNA
ACTC
Ashland, KY12-2023
High School Diploma -
East Carter High School
Grayson, KY05-2015
Certificate of Technical Studies - Welding
Carter County Career And Technical Center
Olive Hill, KY05-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Verbal communication
- Organization and time management
Certification
- SRNA
- OSHA Certified
- CPR/AED Certification
- Kentucky Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Nursing Assistant (CNA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Supervised team of 5 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
SRNA
Nursestat Agency
11.2024 - Current
Advanced Illness Management CNA
KDMC
12.2023 - 09.2024
Special Needs Child Caregiver
FIVCO
03.2023 - Current
Service Manager
Clayton Homes Of Grayson
01.2022 - 08.2023
Laborer
Local 1445
05.2015 - 01.2022
- SRNA
- OSHA Certified
- CPR/AED Certification
- Kentucky Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Nursing Assistant (CNA)
Certificate - SRNA
ACTC
High School Diploma -
East Carter High School
Certificate of Technical Studies - Welding
Carter County Career And Technical Center
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