Robert Cousins
Gibsonia,PA
Summary
Dedicated and skilled Supervisory Emergency Medical Technician with a proven track record in overseeing Ambulance Services Programs (ASP), delivering exceptional emergency medical care, and providing leadership in high-pressure situations. Adept at coordinating resources, managing personnel, and ensuring adherence to medical protocols while handling critical patient cases. Known for a keen ability to develop strategies that optimize operational efficiency and elevate the standard of care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Communications Coordinator – Emergency Medical Technician
McCandless-Franklin Park Ambulance
12.2001 - Current
- Analyzed agency technology budget and negotiated a 40% reduction in cellular service costs
- Directed radio system transition to P25-compliant radios with a zero-cost overrun, securing 8 additional radios beyond expectations within the budget
- Updated ambulance mobile data terminals and cellular connections to allow for communications with and GPS location by Allegheny County 911
- Secured Grant Funding for, Developed, and Spearheaded a technology update to the agency training center
- Lead the development of an ambulance training simulator with video recording and playback ability
- Response to and mitigation of all levels of emergency medical and traumatic incidents, including Mass Casualty Responses
- Coordinated with and participated in the Western Pennsylvania EMS Honor Guard, providing services at funerals and other events
- Showcasing the capabilities of the organization to members of the community and elected leaders
- Educating 50-100 children and adults per year on the functions of the organization, first aid, safety, and accessing the 911 system
- Train and evaluate new drivers and emergency medical technicians, verifying that they meet organizational standards.
Emergency Medical Technician
Richland EMS
05.2005 - Current
- Response to and mitigation of all levels of emergency medical and traumatic incidents, including Mass Casualty Responses
- Train and evaluate new drivers and emergency medical technicians, verifying that they meet organizational standards
- Led and supervised a team of EMS professionals delivering exceptional emergency medical care, ensuring compliance with protocols and regulations
- Managed daily EMS operations, coordinated ambulance deployment, and maintained communication between field staff and dispatch centers.
Emergency Medical Technician – Safety Instructor
Cranberry EMS
05.2018 - Current
- Response to and mitigation of all levels of emergency medical and traumatic incidents, including Mass Casualty Responses
- Train and evaluate new drivers and emergency medical technicians, verifying that they meet organizational standards
- Collaborated with cross-functional teams to streamline processes, enhance training programs, and ensure adherence to safety standards
- Assisted in planning and overseeing a large-scale synchronous virtual training event, including EMS providers and instructors from across the nation
- Educated new and experienced parents and caregivers in CPR, first aid, car seat safety, and updated care and safety guidelines for infants and children.
EMS Instructor
Butler Community College
06.2019 - Current
- Led and supervised a team of EMS professionals in delivering exceptional emergency medical education, ensuring compliance with national standards, state protocols, and regulations
- Educated 15 students at a time both in emergency services' theory and practical requirements
- 3 classes a year between First Responder and EMT.
Skills
- Direct Patient Care
- Patient Triage
- Patient Stabilization
- Quality Assurance Controls
- CPR and First Aid
- Critical Thinking
- Interdepartmental Functions Coordination
- Budget Development
- Information Systems Development
- Process Implementation
- HIPAA Guidelines
- Training and Mentoring
Certification
- Maine Emergency Medical Technician: 1991-1996
- Pennsylvania State DOH Emergency Medical Technician: 1996-Present
- Pennsylvania State DOH EMS Educator
- Child Passenger Safety Technician Instructor - Safe Kids Worldwide
- Pediatric Special Needs Transportation Technician
- NIMS 100, 200, 700, and 800
- CPR and First Aid Instructor
- American Heart Association – “Experience Instructor” designation permitting oversight of 150% of the normal student capacity.
- Health Safety Institute – Level 3 Instructor providing the ability to teach CPR, Advanced First Aid, and Emergency Medical Responder.
Additional Keynotes
- Implemented strategic initiatives resulting in improved response times and patient outcomes while maintaining cost-effectiveness.
- Collaborated with cross-functional teams to streamline processes, enhance training programs, and ensure adherence to safety standards.
- Oversaw inventory management, resource allocation, and scheduling to optimize service delivery.
Skills Highlights
- Supervisory Excellence: Proficient in overseeing all facets of ASP, setting priorities, creating schedules, and evaluating employee performance to ensure compliance with emergency medical service protocols.
- Leadership & Mentorship: Experienced in leading teams, conducting performance evaluations, and providing guidance to subordinates, fostering a culture of continuous improvement and accountability.
- Emergency Medical Expertise: Extensive knowledge and practical application in patient triage, vital sign assessment, trauma management, cardiac and respiratory emergency response, and advanced life support care.
- Policy Development & Implementation: Skilled in devising and implementing organizational policies, procedural initiatives, and strategic planning specific to Ambulance Services.
- Communication & Liaison: Proven ability to act as a liaison within the EMS community, collaborate with medical center management, and represent ASP interests effectively in various forums.
References
Available upon request.
Timeline
EMS Instructor
Butler Community College
06.2019 - Current
Emergency Medical Technician – Safety Instructor
Cranberry EMS
05.2018 - Current
Emergency Medical Technician
Richland EMS
05.2005 - Current
Communications Coordinator – Emergency Medical Technician
McCandless-Franklin Park Ambulance
12.2001 - Current
- Maine Emergency Medical Technician: 1991-1996
- Pennsylvania State DOH Emergency Medical Technician: 1996-Present
- Pennsylvania State DOH EMS Educator
- Child Passenger Safety Technician Instructor - Safe Kids Worldwide
- Pediatric Special Needs Transportation Technician
- NIMS 100, 200, 700, and 800
- CPR and First Aid Instructor
- American Heart Association – “Experience Instructor” designation permitting oversight of 150% of the normal student capacity.
- Health Safety Institute – Level 3 Instructor providing the ability to teach CPR, Advanced First Aid, and Emergency Medical Responder.
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