Robert Cox
East Troy
Overview
7
7
years of professional experience
Work History
Installation Manager
JNB Signs
Janesville
08.2018 - 07.2025
- Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
- Arranged Equipment Rentals
- Ensured compliance with safety regulations during the installation process.
- Provided technical support for troubleshooting issues related to installed systems.
- Collaborated closely with other departments such as engineering, sales, procurement. when necessary.
- Evaluated vendor performance based on quality standards set by organization.
- Identified potential problems early in the process and developed solutions that minimized disruption or delays in completing projects.
- Negotiated contracts with vendors and suppliers related to installation activities.
- Created procedures for installing products effectively and efficiently.
- Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Reviewed entry and work permits and analyzed pre- and post-installation videos.
- Supervised field installation staff and handled escalated issues to maintain progress.
- Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
- Developed manpower schedules and assignments to maintain project schedules.
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
- Inspected sites before and after construction projects.
- Completed investigations into complaints, incidents and accidents at work sites.
- Prepared and planned worksites to help jobs run smoothly.
- Read and interpreted drawings and assessed construction against plans.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
- Trained and monitored employees to teach daily tasks and improve performance.
- Established and enforced procedures and work standards, promoting team performance and safety.
Education
Bachelor of Arts - History
Northern Illinois University
Dekalb, IL12-2002
Skills
- Project management
- Technical support
- Contract negotiation
- Vendor evaluation
- Safety compliance
- Customer relationship management
Timeline
Installation Manager
JNB Signs
08.2018 - 07.2025
Bachelor of Arts - History
Northern Illinois University