Robert Cox
Norfolk
Summary
Seeking a challenging position where I can use my skills and experiences to work in a fast paced environment and allow me to contribute to the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Houseman Supervisor
Atrium Hospitality
03.2024 - 06.2025
- Supervised daily operations of housekeeping staff to ensure strict adherence to cleanliness standards.
- Coordinated training sessions for new houseman staff, elevating team performance and service quality.
- Implemented inventory management procedures, optimizing supply usage and minimizing waste.
- Conducted regular inspections of guest rooms and common areas to maintain high guest satisfaction levels.
Costumer Services Representative
TRG IBEX Global
10.2021 - 08.2022
- Oversaw daily operations for non-emergent medical transport services.
- Arranged all transportation for clients attending appointments.
- Handled customer calls, addressing questions and resolving concerns effectively.
Sales Associate / Assistant Manager
Family Dollar
02.2019 - 09.2020
- Conducted audits to uphold store operational integrity.
- Oversaw daily opening and closing functions for smooth operations.
- Stocked shelves after unloading trucks to optimize product placement.
- Processed register closings at the end of each shift.
- Worked alongside team members on cleaning duties and inventory control.
Education
Psychology
Tidewater Community College
Norfolk, VA01-1999
General Studies
Kempsville High School
Virginia Beach, VA06-1977
Skills
- Organizational skills
- Workplace safety
- Cleaning operations
- Staff recruitment
- Customer service
- Guest services
Personal Information
Certification
Food Handle Certicate
Timeline
Houseman Supervisor
Atrium Hospitality
03.2024 - 06.2025
Costumer Services Representative
TRG IBEX Global
10.2021 - 08.2022
Sales Associate / Assistant Manager
Family Dollar
02.2019 - 09.2020
Psychology
Tidewater Community College
General Studies
Kempsville High School
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