Robert Craig
Summit Hill,PA
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
Marion Hose Bar
Jim Thorpe, PA
07.2023 - Current
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Assisted with training new front of house employees on procedures and policies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Cashier
Redner's Warehouse Markets
Nesquehoning, PA
08.2022 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Newspaper Carrier
Times News
Lehighton, PA
06.2018 - 08.2022
- Delivered newspapers to customers on a daily basis.
- Assisted in sorting and bundling of newspapers for delivery.
- Maintained records of customer subscriptions and payments received.
- Ensured that all deliveries were made according to schedule and route plan.
Education
High School Diploma -
Carbon Career And Technical Institute
Jim Thorpe, PA05-2024
Pursuing Associates Degree in Nursing -
Lehigh Carbon Community College
Schnecksville, PASkills
- New staff training
- Food allergy awareness
- Conflict resolution
- Time management
- Multitasking and organization
- Clear communication
Accomplishments
- SkillsUSA 2 Time State Competitor
- CCTI Salutatorian
- Hospitality Award (CCTI)
Certification
- OSHA 10-Hour General Industry Training
- ServSafe Managerial Training
- PA Ramp Certified
- S/P2- Workplace Safety Training
- Career Safe- Communication Skills
References
References available upon request.
Timeline
Front of House Employee
Marion Hose Bar
07.2023 - Current
Cashier
Redner's Warehouse Markets
08.2022 - 07.2023
Newspaper Carrier
Times News
06.2018 - 08.2022
High School Diploma -
Carbon Career And Technical Institute
Pursuing Associates Degree in Nursing -
Lehigh Carbon Community College
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