Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Robert Creaven

Stony Brook,NY

Summary

Proven Healthcare Executive with track record delivering superior results. Focused leader with 25+ years of experience finding innovative ways to grow revenue and increase margins for Physicians and Physician-led organizations. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

Associated Medical Professionals
10.2022 - Current
  • Refined organizational structure to consolidate, streamline, and delineate necessary functions. Reduced and consolidated departmental staffing leading to $1.5m+ in annualized savings
  • Increased patient volumes by 15% and revenues by 20% through APP growth initiative
  • Streamlined surgical scheduling and Provider scheduling departments leading to 94% appointment fill rate
  • Successfully renegotiated Hospital call agreements, increasing ancillary revenues 12%
  • Led new program initiatives (CCM, Interventional Radiology suite, Surgery Center, PET/CT bay, Men’s Health program)
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Maintained P&L and shouldered corporate fiscal responsibility.

Sr. Director of Operations

Stony Brook Medicine
12.2021 - 10.2023
  • Led group from RFP to implementation of state of the art Intensive Cardiac Rehab facility.
  • Instituted Chronic Care Mangement program.
  • Revamped through analysis the cardiac electrophysiology program

Chief Operating Officer

Adjuvant (MSO Created By Allied Physicians Group)
01.2015 - 10.2021

Allied Physicians Group is the largest private medical partnership in the New York metropolitan area. Allied Physicians Group is comprised of more than 150 physicians within 34 locations throughout Nassau, Suffolk, Westchester, Orange, Rockland Counties, Queens, Brooklyn, & Staten Island.


  • Set direction and strategy for the organization to maximize profits, drive growth, and coordinate inter-departmental resources
  • Executive lead to Adjuvant & Allied Board
  • Executive Chair for Revenue, Quality, Strategy, & Operations committees
  • Led Allied through high-growth years. Expanded annual revenues by 50% during this time
  • Negotiated payor contracts, leading to 4-5% annual rate increases and $5m in annual quality monies
  • Developed industry leading analytical platform that combined in RCM, Quality, HR/Payroll, and G/L for monthly, quarterly and yearly reporting
  • Created RCM, Analytics, & Quality departments
  • P/L and budgeting responsibility for all 34 locations and overall organization

Director, Business Development

NAPA Management Services
08.2013 - 02.2015

NAPA Management Services Corporation offers practice management services. NAPA provides accounting, billing, consulting, contracting, analytics, financing, HR, IT, marketing, and operations


  • Developed growth strategy for Pediatric client, resulting in $18m in added annual revenue over first 2 years
  • Worked with legal team to recreate Partnership agreements
  • Expanded Pediatric led group to include specialty and Family Practice Providers
  • Led Analytical development to provide industry-leading metrics and comparatives

Director, New Business Development/Operations

Nassau Radiologic Group
08.2006 - 08.2013

Founded in 1927, Nassau Radiologic Group offers diagnostic radiology, women's imaging, & radiation oncology. Company has 18 diagnostic and therapeutic offices. Affiliate practices include Northern Breast & Women's Imaging, Long Island PET Imaging, and Imaging for Health


  • Led strategic growth and expansion into Primary Care/Specialists acquisitions
  • Negotiated and signed 35 Physicians within varying specialties
  • Responsible for day to day operations and financial health for acquired practices
  • Increased radiology and radiation therapy referrals by 25%
  • Managed $125m AR and supervised RCM, scheduling, and implementation departments
  • Directed home office staff of 25

Supervisor, Client Accounts

Tritech Healthcare Management
05.1999 - 11.2005

Tritech Healthcare Management, established in 1999, provides Workers´ Comp and No-Fault billing services for over 40 hospitals and other entities.


  • Responsible for all client hospital reporting and cash allocations
  • Denials and appeals supervisor
  • Client resolution liaison & relationship manager

Education

Master of Science - Public/Health Administration

Long Island University
Greenvale, NY

Bachelor of Science - Healthcare Administration

Long Island University
Greenvale, NY

Associate of Science - Computer Info Systems

SUNY Farmingdale
Farmingdale, NY

Skills

  • Strategic Development
  • Judgment and Decision Making
  • Annual and Long-Term Planning
  • P & L Management
  • Revenue Cycle Management
  • Analytics
  • Leadership and People Development
  • Physician Relations
  • Growth Strategy
  • M&A
  • Contract Negotiations
  • Practice Management
  • Process Improvement
  • Forecasting & Projections

Additional Information

www.linkedin.com/in/rcreaven

Certification

  • Certified Medical Practice Executive - MGMA
  • Six Sigma Healthcare Black Belt - Villanova University

Timeline

Chief Operating Officer

Associated Medical Professionals
10.2022 - Current

Sr. Director of Operations

Stony Brook Medicine
12.2021 - 10.2023

Chief Operating Officer

Adjuvant (MSO Created By Allied Physicians Group)
01.2015 - 10.2021

Director, Business Development

NAPA Management Services
08.2013 - 02.2015

Director, New Business Development/Operations

Nassau Radiologic Group
08.2006 - 08.2013

Supervisor, Client Accounts

Tritech Healthcare Management
05.1999 - 11.2005

Master of Science - Public/Health Administration

Long Island University

Bachelor of Science - Healthcare Administration

Long Island University

Associate of Science - Computer Info Systems

SUNY Farmingdale
Robert Creaven