Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Crespo

Diamond Bar,CA

Summary

Forward-thinking professional offering advanced experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with track record of successful communication, client relationship building, and achievement of sales goals. Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

Overview

17
17
years of professional experience

Work History

Vice President of Operations

FreshPoint Southern California
City of Industry, California
09.2024 - Current
  • Oversaw daily operations to enhance efficiency and productivity across all departments.
  • Managed supply chain logistics to ensure timely delivery of products and services.
  • Developed operational strategies to streamline processes and reduce costs effectively.
  • Collaborated with senior management to align operational goals with corporate objectives.
  • Implemented quality control measures to maintain high standards in production workflows.
  • Led cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Analyzed data and reports to make informed decisions on resource allocation and planning.
  • Facilitated training programs for staff to improve skills and operational knowledge across teams.
  • Supervised daily operations of multi-million dollar divisional operation.
  • Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
  • Oversaw the development and implementation of policies and procedures related to operational activities.
  • Developed and implemented strategic plans for the operations department.
  • Provided direction to staff on all aspects of operational processes.
  • Created business process flows to identify opportunities for improvement.
  • Coordinated work across departments to keep teams on track with company goals.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Reviewed financial statements for accuracy and completeness prior to submitting them for approval by executive leadership team members.

VP of Operations

FreshPoint Denver
Denver, CO
09.2022 - 09.2024
  • Performed financial analysis of proposed projects or investments prior to approval by senior leadership.
  • Created budgets for operational departments and monitored spending throughout the year.
  • Conducted regular meetings with department heads to review performance metrics and progress towards goals.
  • Analyzed customer feedback data to identify areas for improvement in service delivery processes.
  • Assisted in the recruitment and onboarding of new staff members into the organization.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Developed policies and procedures to ensure consistent implementation of operational objectives.
  • Managed teams of 10+ employees across multiple departments, overseeing their daily operations and workflow.
  • Built relationships with internal stakeholders such as HR, IT, Finance and Marketing.
  • Monitored inventory levels and adjusted purchasing orders when necessary.
  • Tracked key performance indicators related to customer satisfaction, sales volume, cost savings.
  • Directed the evaluation of existing systems and processes for opportunities to increase efficiency or reduce costs.
  • Established protocols for handling customer complaints and inquiries in a timely manner.
  • Developed and implemented strategic plans to achieve company objectives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

VP of Value Added

FreshPoint Denver
Denver, CO
11.2018 - 09.2022
  • Coached subordinates on professional development topics such as communication skills and problem solving techniques.
  • Analyzed competitive landscape to develop strategies for maintaining a competitive edge in the industry.
  • Provided leadership during times of organizational change by managing transitions effectively.
  • Resolved conflicts between employees in a timely manner while fostering an atmosphere of collaboration.
  • Directed the development of new products based on market trends and customer feedback.
  • Gathered and analyzed data to identify areas for improvement in operations and processes.
  • Established policies and procedures that improved operational efficiency across multiple departments.
  • Led cross-functional teams in developing innovative solutions to complex business challenges.
  • Implemented cost reduction initiatives to enhance profitability.

Operations Manager of Value Added

FreshPoint South Florida
Pompano Beach, FL
08.2015 - 11.2018
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Created detailed reports on the performance of individual departments within operations.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.

Transportation Manager

FreshPoint Denver
Denver, Colorado
11.2012 - 08.2015
  • Coordinated transportation schedules for timely deliveries across multiple regions.
  • Oversaw fleet maintenance and safety inspections to uphold regulatory standards.
  • Led a team of drivers, providing training on safety protocols and best practices.
  • Collaborated with internal departments to align transportation needs with business goals.
  • Monitored driver performance and compliance with safety regulations.
  • Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
  • Created reports on shipment status, delivery times, cost estimates, and other metrics.
  • Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
  • Created and enforced policies and procedures for entire logistics team.
  • Organized training programs for staff members on safe driving practices and use of equipment.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Developed relationships with government agencies responsible for regulating the transportation sector.
  • Established transportation cost standards and economical shipping practices.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
  • Coordinated daily transportation activities, aligning with company objectives and compliance regulations.
  • Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
  • Prepared and presented detailed reports on transportation performance metrics to senior management.
  • Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
  • Oversaw the recruitment, training, and performance evaluation of transportation staff, fostering a culture of excellence and safety.
  • Administered budget for transportation department, ensuring alignment with financial objectives.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Implemented and planned warehouse safety and security programs and activities.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.

Transportation Manager

FreshPoint Tampa
Tampa, Florida
07.2008 - 11.2012
  • Coordinated transportation schedules for timely deliveries across multiple regions.
  • Managed relationships with vendors to ensure reliable service and compliance.
  • Oversaw fleet maintenance and safety inspections to uphold regulatory standards.
  • Resolved customer inquiries regarding shipping status and delivery issues promptly.
  • Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
  • Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
  • Investigated customer complaints related to freight damage or late deliveries.
  • Analyzed transportation market trends to inform strategic planning and competitive positioning.
  • Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
  • Led sustainability initiatives within transportation operations, reducing environmental impact and promoting green practices.

Education

High School Diploma -

Gulf High School
New Port Richey, FL
06-1990

Some College (No Degree) - Small Engine Mechanics And Repair Technology

Pasco-Hernando State College
New Port Richey, FL

Skills

  • Workforce Planning
  • Capacity Planning
  • Team Building and Motivation
  • Logistics Management
  • Organizational Development
  • Operations Management
  • Budget control
  • Supplier monitoring
  • Manage operations
  • Cross-functional team leadership

References

References available upon request.

Timeline

Vice President of Operations

FreshPoint Southern California
09.2024 - Current

VP of Operations

FreshPoint Denver
09.2022 - 09.2024

VP of Value Added

FreshPoint Denver
11.2018 - 09.2022

Operations Manager of Value Added

FreshPoint South Florida
08.2015 - 11.2018

Transportation Manager

FreshPoint Denver
11.2012 - 08.2015

Transportation Manager

FreshPoint Tampa
07.2008 - 11.2012

High School Diploma -

Gulf High School

Some College (No Degree) - Small Engine Mechanics And Repair Technology

Pasco-Hernando State College

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