Robert Cronk
New Smyrna Beach,FL
Summary
Navy Veteran
High level of condominium Maintenence People skills as a Tennis Professional
Overview
24
24
years of professional experience
1
1
Certification
Work History
Condominium Maintenence
Silver Sands Condominiums
10.2022 - Current
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Monitored construction projects within the property to ensure adherence to guidelines and timelines.
- Supervised on-site staff members, providing guidance and support for exceptional performance.
- Streamlined communication with board members, maintaining transparency and fostering strong relationships.
- Negotiated favorable contracts with service providers, reducing costs without compromising quality.
- Promoted a sense of community among residents through organizing social events and gatherings.
- Implemented cost-effective maintenance strategies for improved building conditions and reduced expenses.
- Conducted routine walkthroughs of common areas to assess cleanliness standards and address any issues promptly.
- Managed vendor relations for optimal service quality and cost control.
- Oversaw property inspections, identifying areas for improvement and scheduling necessary repairs or upgrades.
- Maximized asset value by initiating property enhancements that boosted curb appeal and functionality.
- Established preventive maintenance plans to minimize equipment breakdowns and extend lifespan.
- Improved overall security by implementing new access control systems and coordinating regular safety drills.
- Coordinated efficient move-ins and move-outs, ensuring minimal disruption to existing residents.
- Organized regular meetings with residents to discuss updates, gather feedback, and address concerns.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Analyzed and negotiated bids from property services contractors such as maintenance, cleaning, and security contractors, saving approximately $Amount.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Director of Junior Tennis
Pelican Bay Country Club
03.2001 - 10.2007
- Collaborated with other tennis professionals to share best practices, staying current on industry trends and innovations in coaching techniques.
- Enhanced athlete fitness levels with specialized conditioning programs tailored specifically for tennis performance improvement.
- Developed comprehensive junior tennis programs by assessing player abilities and designing tailored training sessions.
- Enhanced coach-player communication by introducing digital tools that allowed for easy scheduling, goal setting, and performance tracking.
- Monitored court maintenance and repairs to maintain optimal playing conditions for all users.
- Developed comprehensive training programs for both beginner and advanced players, resulting in improved skill levels.
- Collaborated with other professionals in hosting clinics and workshops, offering diverse learning experiences to participants.
- Received positive feedback from clients on consistent basis due to excellent communication skills and ability to build rapport quickly.
- Developed member programming and tournament schedules.
- Coordinated schedules for private lessons, group classes, court use, and special events to optimize facility usage efficiently.
- Implemented marketing strategies to attract new members, increasing overall membership numbers significantly over time.
- Established strong relationships with local schools and organizations, promoting the sport within the community.
- Created a welcoming and inclusive environment for players, promoting sportsmanship, and encouraging fair play.
- Provided private tennis instruction for club members.
- Analyzed player progress through regular evaluations, adjusting coaching strategies accordingly to promote continuous improvement.
- Assisted in budget planning and management for tennis department expenditures, maximizing resources effectively.
- Advised equipment purchases for members based on their skill level and goals, ensuring satisfaction with product selection decisions made within the pro shop area of tennis facilities.
- Managed daily operations of the tennis facility, ensuring a smooth experience for members and guests.
- Enhanced player performance by providing personalized coaching sessions and addressing individual strengths and weaknesses.
- Organized and executed successful tennis tournaments, fostering a competitive yet friendly environment among participants.
- Updated club policies as needed to reflect current industry best practices in coaching methods and safety protocols.
- Provided exceptional customer service to club members, addressing concerns promptly and professionally.
- Managed team of Number Title of employees.
- Evaluated the success of tennis programs periodically by gathering feedback from participants, making adjustments as necessary to maintain high levels of satisfaction and enjoyment.
- Mentored junior staff members in delivering effective coaching techniques while maintaining professional standards at all times.
- Recruited trained, and managed a team of assistant coaches to ensure consistent high-quality instruction across all programs.
- Promoted positive member relations through providing excellent customer service.
- Increased player retention rates by providing engaging lessons tailored specifically to students'' needs and preferences.
- Oversaw day-to-day operations of tennis program.
- Organized summer camps for children between ages of Number and Number to develop tennis skills and improve play.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Coached athletes in private and group lessons to help improve hand-eye coordination.
- Contributed to pro shop needs by stringing racquets, merchandising products and managing customer needs.
- Fielded phone calls, answered guest inquiries and provided information regarding club services.
- Worked with players seeking to improve non-competition play by assessing performance and demonstrating forehand and backhand techniques.
- Focused on improving technical expertise and efficiency of serves, volleys and groundstrokes in positive learning environment.
- Mentored teams preparing for regional and national competitions by demonstrating serve techniques and explaining methods for reducing stress.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Assisted clients in setting and achieving personal and professional goals.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Researched latest industry trends and developments to keep abreast of best practices.
- Developed and maintained network of professional resources to refer clients to.
- Developed and delivered presentations to educate clients on topics related to coaching.
- Assisted in developing marketing materials to promote coaching services.
Education
Westchester High School
Westchester, California Skills
- Computer and Software Literacy
- Organizational and Planning Skills
- Vendor Management Experience
- Team Leadership and Motivation
- Maintenance Supervision
- Emergency preparedness planning
- Strong communication abilities
- Knowledge of Condominium Laws
- Safety and Compliance Monitoring
- Property Inspections
- Maintenance
- Preventive Maintenance
- Maintenance Coordination
- Resident support
- Vendor supervision
- Attention to Detail
- Time Management
- Problem-Solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Customer service-focused
- Tenant relations
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Creative and Adaptable
- Public relations
- Self Motivation
- Maintenance knowledge
- Property Maintenance
Invoicedetails
32767, David Jr., STAROVINCE, 132, SEWER & DRAIN PLUMBING PUMPING INDUSTRIAL EXCAVATION, RESIDENTIAL, 69-3424211, 043-516, 06/03/24, $575, I authorize the services indicated and agree to pay the amounts specified.
Guarantees
6 months, 7 days, 1 year
Comments
Lackledo completing the oddested work which has been done to my complete satisfaction.
Customername
CUSTOMER NAME
Serviceaddress
PO Box 6142, Daytona Beach, FL, 32122
Billingaddress
4865 4 Atlonaic Ave, New Smyrna Beach, FL
Customerphoneno
(380) 252-4303
Locations
- Daytona Beach, 06/03/24
- Port Orange, (386) 761-5002
- Ormond Beach, (386) 677-5145
- New Smyrna, (386) 427-4220
Certification
Business Owner, Robert F Cronk Maintenance Services
Timeline
Condominium Maintenence
Silver Sands Condominiums
10.2022 - Current
Director of Junior Tennis
Pelican Bay Country Club
03.2001 - 10.2007
Westchester High School
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