Robert Cross
Plymouth,Minnesota
Summary
Enterprising Shipping Manager dedicated to keeping department operations smooth and reliable. Knowledgeable about program limitations and procedures. Over 10+ years of experience in materials control and supply. Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Manages documentation, updates computer records and processes payments. Positive and motivational with proactive and resourceful approach to challenges. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Professional Warehouse Manager offering 5 years of expertise in supervising and training 8 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Manager/Driver
FOCUS 33
02.2022 - Current
- Negotiated with Several different freight companies and received annual contracts resulting in cost savings of 60%.
- Pulled, verified and packaged items for shipment.
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and invoices, processed payments and fielded client questions.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Worked with sales managers to drive and monitor sales prospecting.
- Worked with vendors to schedule more than 50 daily pickups and 500 weekly deliveries.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Truck Driver
Focus 33
02.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing and weighing products.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Completed preventive maintenance and mechanical repairs on vehicles.
Shipping and Receiving Manager
Point B
10.2015 - 01.2022
- Negotiated with Multiple different freight companies and received annual contracts resulting in cost savings of 75%.
- Pulled, verified and packaged items for shipment.
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and invoices, processed payments and fielded client questions.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Worked with vendors to schedule more than 20 daily pickups and 500 weekly deliveries.
- Worked with sales managers to drive and monitor sales prospecting.
Shipping and Receiving Manager
American Carton & Polybag Inc.
04.2014 - 08.2015
- Negotiated with 6 different freight companies and received annual contracts resulting in cost savings of 30%.
- Pulled, verified and packaged items for shipment.
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
Warehouse/Delivery Driver
Sabre Plumbing &heating
07.2012 - 03.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Created and submitted delivery and DOT logs.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Planned delivery routes and most efficient methods of distribution.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Overnight Stocker
Walmart
08.2005 - 04.2011
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked aisles for spills to complete quick clean-up.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Checked for outdated and overripe grocery items and removed from inventory.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Greeted store customers and discussed needs.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Blocked and faced products on displays and shelves in accordance with company policy.
Education
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MN06.2002
Skills
- Materials Movement
- Shipping and Receiving Functions
- Customer Satisfaction
- Shipment Processing
- Materials Inspections
- Microsoft Excel
- International Shipments
- Plant Operations
- Hand Truck Operation
- Shipment Reconciliation
- OSHA Standards
- Fleet Dispatching
Certification
- Certified Forklift Operator, Focus 33 - 3/2023-current
- CM - Certified Manager Certification
Timeline
Shipping and Receiving Manager/Driver
FOCUS 33
02.2022 - Current
Truck Driver
Focus 33
02.2022 - Current
Shipping and Receiving Manager
Point B
10.2015 - 01.2022
Shipping and Receiving Manager
American Carton & Polybag Inc.
04.2014 - 08.2015
Warehouse/Delivery Driver
Sabre Plumbing &heating
07.2012 - 03.2014
Overnight Stocker
Walmart
08.2005 - 04.2011
High School Diploma -
Robbinsdale Armstrong Senior High School
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