Robert Crowder-Zink
Kansas City,MO
Summary
Dynamic Senior Associate Consultant at Oracle with expertise in healthcare IT implementations. Proven track record in process improvement and cross-functional collaboration, enhancing operational efficiency. Skilled in laboratory information management systems and change management, consistently delivering client-focused solutions that exceed expectations. Recognized for fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Senior Associate Consultant
Oracle
09.2024 - Current
- Leads multi-specialty Pathnet implementations for hospital clients, coordinating cross-functional teams to deliver on-time go-lives and support laboratory workflows serving thousands of daily tests.
- Collaborates cross-functionally to meet healthcare IT needs and optimize information systems.
Consultant
Oracle / Cerner
Kansas City, Missouri
10.2021 - 09.2024
- Facilitated digital infrastructure implementation for hospitals to meet operational objectives, emphasizing laboratory and infection control.
- Collaborated with cross-functional teams to resolve client issues and improve operational efficiency.
- Supported alignment of digital systems with healthcare standards to enhance service delivery.
Deputy Merchandiser / People Operations Generalist
MTAR LLC
10.2015 - 10.2021
- Directed day-to-day production and supply chain processes for a custom apparel firm.
- Partnered with designers and clients to optimize product development cycles, reduce inefficiencies, develop supply sourcing solutions, assisted in design development, and monitored goods for quality control.
- Managed physical and technical needs of the team, aligning divisions for optimal output and cost control.
Private & Business Banking Specialist
Arvest Bank
01.2008 - 01.2015
- Built customized solutions for clients’ financial needs, bridging departments to deliver seamless service.
- Mentored new hires and trained staff in systems, compliance, and customer engagement.
- Secretary to multiple levels of loan committees to lead agendas, provide minutes, record verdicts, and distribute outcomes.
- Regularly exceeded performance goals and was honored with two Sales and Service Awards.
Education
B.S. - Business Information Technology Management
Western Governors University
01.2019
Skills
- Process improvement and lean thinking
- Cross-functional collaboration
- Root cause analysis
- Change management
- Project planning and execution
- Operational efficiency
- Healthcare and banking systems
- Client-focused implementation
- Continuous improvement culture
- Microsoft Office Suite and Visio
- Power BI and Adobe Creative Suite
- Laboratory information management systems
- Supply chain logistics
- Textile design and manufacturing
Certification
CompTIA Project+
Accomplishments
2025 Consulting Excellence Award
Timeline
Senior Associate Consultant
Oracle
09.2024 - Current
Consultant
Oracle / Cerner
10.2021 - 09.2024
Deputy Merchandiser / People Operations Generalist
MTAR LLC
10.2015 - 10.2021
Private & Business Banking Specialist
Arvest Bank
01.2008 - 01.2015
B.S. - Business Information Technology Management
Western Governors University