Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Culver

Stone Mountain,GA

Summary

Highly-qualified Cloud Engineer with more than a decade of experience managing distributed applications that utilize a diverse range of technologies. A naturally inquisitive engineer with an extensive understanding of highly available architecture and concepts, and the capacity to be a strong team leader and mentor.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Site Reliability Engineer

UKG Inc.
05.2022 - Current
  • Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
  • Worked with stakeholders and team members on quality assurance efforts for hardware components.
  • Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
  • Trained and guided onsite and offshore team members
  • Enhanced system reliability by implementing monitoring tools and automation techniques.
  • Reduced number of critical incidents by 20% in 1 year.
  • Reduced downtime for critical applications by proactively addressing potential issues.
  • Developed push-button run-book automation that would allow engineers to quickly alleviate infrastructure problems.

Lead Cloud Application Engineer

UKG Inc.
04.2021 - 05.2022
  • Supported large-scale geographically distributed SAAS Solution across multi-cloud and privately hosted environments.
  • Developed automation and documentation to expedite scaling of our product vertically and horizontally.
  • Designed and developed application scripts for test scenarios.
  • Automated several repetitive tasks for deploying system updates.
  • Scripted seamless migration of customers from legacy application stack to new and more stable version.
  • Drove multiple incident resolution calls to quickly resolve problems even before customers became aware.
  • Created custom Python and Go libraries for internally developed APIs to expedite automation.

Senior DevOps Engineer

PDI Software
04.2019 - 04.2021
  • Created standards for SCM, branch policies, and build pipelines to ensure code in production has gone through testing
  • Developed configured as code Jenkins platform that supports a diverse range of build and deployment platforms
  • Created set of Jenkins shared libraries that allowed simple implementation of development project standards
  • Created deployment pipeline that would allow cloud agnostic deployment of complete set of microservices
  • Worked directly with Development Teams to implement DevOps best practices.
  • Reduced TTL for deployment teams. In one project TTL was reduced from 2 weeks, to 3 hours.

Senior Operations Analyst

InterContinental Exchange
07.2014 - 04.2019
  • Optimized operational efficiency by streamlining processes and implementing best practices.
  • Created custom monitoring and alerting for delayed SLAs
  • Improved overall team productivity by providing comprehensive training and development programs.
  • Reduced operational costs more than $1 million, in-sourcing market data processing, and leveraging existing infrastructure to deliver content to customers.
  • Automated deployment tasks to ensure accurate and repeatable steps were performed, and reduce downtime.

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2012

Skills

    • Containerization Technologies
    • SQL/NoSQL
    • Security best practices
    • Ansible & Terraform
    • Python/Groovy/Bash
    • Prometheus/InfluxDB/Grafana/Datadog
      • Open Telemetry
      • Incident Management
      • Network Troubleshooting
      • Performance Tuning
      • AWS & GCP
      • Openstack

Certification

  • Certified Google Cloud Associate Cloud Engineer, Google
  • Certified Jenkins Engineer

Timeline

Senior Site Reliability Engineer

UKG Inc.
05.2022 - Current

Lead Cloud Application Engineer

UKG Inc.
04.2021 - 05.2022

Senior DevOps Engineer

PDI Software
04.2019 - 04.2021

Senior Operations Analyst

InterContinental Exchange
07.2014 - 04.2019

Bachelor of Arts - Political Science

Georgia State University

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