Robert Cushing
Meridian,ID
Summary
Experienced Facility Maintenance Director with a strong background in facility maintenance management. Skilled in overseeing day-to-day operations and ensuring optimal functionality of all systems. Demonstrated success in implementing preventative maintenance programs and improving equipment reliability. Proven ability to efficiently manage teams and coordinate maintenance tasks. Possesses a comprehensive understanding of maintenance protocols and building systems. Recognized for driving operational efficiency and implementing effective maintenance strategies. Committed to team collaboration and achieving high standards, with the flexibility to adapt to changing needs. Key skills include project management, troubleshooting complex systems, and a strong emphasis on team collaboration and flexibility to ensure reliability and adaptability. Known for effective problem-solving and optimizing operations. Motivated by a relentless passion for improving service delivery through teamwork. A dynamic, inspirational servant leader who sets the standard through exemplary actions and cultivates a collaborative atmosphere to nurture a positive culture and high-performing teams. Equipped with training from the FEMA Emergency Response Team, this persistent problem solver is well-prepared to handle any challenges that come his way. Co-Founded/Directed the Board of a 5M year nonprofit for the last 6 years, showcasing dedication to community involvement. Lean Six Sigma Certified.
Overview
9
9
years of professional experience
Work History
Facility Maintenance Director
Cedar Village Assisted Living & Memory Care
01.2025 - 02.2025
- Refreshed paint, installed plank flooring with carpet removal in common areas through out the building while maintaining daily operations, installed art package
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team, collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Facility Maintenance Director
Brookdale Newberg
05.2024 - 11.2024
- Completed a courtyard landscaping refresh including with waterfall and pond, replaced irrigation and trees as needed throughout the property
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Collaborated with cross-functional teams to support organizational goals related to facility operations and capital improvement projects.
- Oversaw contractor relationships during site improvements by managing bid processes, contract negotiations and ensuring the successful completion of projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
- Scheduled routine maintenance and repair of facility equipment.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Evaluated facility to determine if company maintenance protocols complied with state health and safety regulations.
- Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
- Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
- Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.
Facility Maintenance Director
Judson Park - LeaderStat Interim Division
08.2023 - 11.2023
- Refreshed paint, installed flooring with demo in common areas and rooms through out the skilled nursing building while maintaining daily operations, installed art
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Collaborated with cross-functional teams to support organizational goals related to facility operations and capital improvement projects.
- Oversaw contractor relationships during site improvements by managing bid processes, contract negotiations and ensuring the successful completion of projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
- Scheduled routine maintenance and repair of facility equipment.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Evaluated facility to determine if company maintenance protocols complied with state health and safety regulations.
- Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
- Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
- Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.Increased revenue via census growth from 80% to 95%, and resident mix optimization
- Oversaw daily operations for Independent and Assisted Living
- Managed a team of 120 team members
- Ensured completion of each department’s job assignments; interpreted and communicated policies
- Improved employee morale, provided mentorship and a supportive team environment, and encouraged the professional growth of all employees through orientation and training
- Developed positive relationships with state regulators, community, residents, families, ombudsmen
Regional Executive Director
Enlivant Senior Living
11.2021 - 05.2023
- Enhanced performance and occupancy rates, executed retention initiatives, enhanced team efficiency, and aligned efforts toward well-defined objectives
- Consistently promoted a positive culture across all properties
- Led turnaround for underperforming property from a $300K loss to a $0K loss in three weeks
Interim Executive Director/ Director of Operations
LeaderStat – Interim Division
06.2018 - 10.2021
- Assignments in OR | WA | CO | MT | FL
Interim Executive Director / Director of Operations
The Whitefish Center Hot Springs Health
04.2017 - 03.2018
Interim Executive Director / Director of Operations
The Lodges
07.2016 - 01.2017
- From construction to open with the Agis Operations model
Co-Founder / Board Director
Helping Hands Project
07.2019 - Current
- Mission - To empower and elevate the lives of the most underserved, focusing on communities of color, by providing resources and access to programs that ensure an equitable opportunity for housing and success
Education
Master's of Science in Administration - MSA
Central Michigan University
Bachelor of Arts - Strategic Communications
Washington State University
Skills
- Customer relations
- Effective Team Leadership
- Goal-Oriented Strategy Development
- Partnership Development Skills
- Process Optimization
- Active Listening Expertise
- Strategic Decision-Making
- Collaborative Team Development
- Effective Task Delegation
- Project management
- Risk management
- Budget management
Quote
The positive thinker sees the invisible,
feels the intangible, and achieves the impossible.
Winston Churchill
Timeline
Facility Maintenance Director
Cedar Village Assisted Living & Memory Care
01.2025 - 02.2025
Facility Maintenance Director
Brookdale Newberg
05.2024 - 11.2024
Facility Maintenance Director
Judson Park - LeaderStat Interim Division
08.2023 - 11.2023
Regional Executive Director
Enlivant Senior Living
11.2021 - 05.2023
Co-Founder / Board Director
Helping Hands Project
07.2019 - Current
Interim Executive Director/ Director of Operations
LeaderStat – Interim Division
06.2018 - 10.2021
Interim Executive Director / Director of Operations
The Whitefish Center Hot Springs Health
04.2017 - 03.2018
Interim Executive Director / Director of Operations
The Lodges
07.2016 - 01.2017
Bachelor of Arts - Strategic Communications
Washington State University
Master's of Science in Administration - MSA
Central Michigan University
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