Summary
Overview
Work History
Education
Skills
Timeline
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Robert Dake

Philadelphia,PA

Summary

Experienced Regional Manager offering 15+ years of Retail experience focused on enhancing sales and strengthening profit levels with strategic, market-driven approaches. Built effective teams and tackle diverse business problems with decisive nature and operations expertise. Skillfully develop partnerships with team members, suppliers and customers by leveraging diplomatic communication and relationship-development skills.

Overview

17
17
years of professional experience

Work History

Store Director

Target
07.2022 - Current
  • Lead and create a service culture utilizing tools and routines that model, train, and coach behavioral expectations to deliver the service standard
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • In partnership with HR, support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
  • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions
  • Understand sales trends and lead your team to drive sales growth in core businesses (Style, Beauty, Electronics, Food & Beverage, Fulfillment) by leaning into key seasons, events and weekends
  • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
  • Lead and efficient operation to fund the sales culture
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way

Regional Manager

Rite Aid
02.2021 - 07.2022
  • Lead, coach, and mentor teams to ensure optimal success in store operations, customer experience goals, and overall profitability.
  • Ability to travel to develop regional succession plans for all store management, compliance audits, and frequent store visits to complete the Store Visit Guide/Checklist.
  • Adhere to all FSLA laws, regulatory compliance, and OSHA requirements. While ensuring all stores are in compliance with DEA controls and overall company standards of operation in the pharmacy.
  • Guide and foster team accountability to ensure proper implementation, adherence and expected results while building a customer centric culture and attracting committed and engaging associates to join our team.
  • Manage district retail budgets in collaboration with multiple departments to achieve sales, script growth, labor and expenses, overall P&L, monthly operating income and EBITA.

Senior Regional Manager

Luxottica Retail
04.2018 - 01.2021
  • Develops store teams, increases sales generation and focuses on the improvement of the customer experience. Performs store visits with Store Managers to evaluate and identify business opportunities to improve sales growth, and customer service.
  • Creates action plans to increase profit & control variable expenses by monthly evaluation of stores P&L statements.
  • Manages and maximizes business strategies for district specific store locations. Establishes weekly meetings to review goals and status to ensure the profitability of the district.
  • Assists in the development of strategies to increase district sales, adjust payroll based on trends, and ensure that staffing plans are in alignment with the goals of the business.
  • Ensures stores maintain and follow current operating policies and procedures as well as visual standards set for the brand.
  • Ensures fluidity of new store openings by training new store teams on the set organizational standards.
  • Works directly with key business partners to ensure the district meets established merchandise, inventory and safety standards.
  • Partners with the Director of Retail Stores and HR Manager to investigate, assess, and resolve employee relations matters.
  • Networks/recruits/interviews/selects management level candidates.
  • Appraises & recognizes associate performance by delivery of annual performance appraisals and merit adjustments.
  • Provides strategies and opportunities for retention by creating individual development plans and career pathing.
  • Trains store management team and ensures Store managers have the ability to train and motivate store associates to increase productivity and meet succession planning goals.

Senior District Manager

Groupe Dynamite
11.2007 - 03.2018
  • Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally and externally.
  • Forecast talent needs in the district and proactively attract, hire, onboard, and train store managers.
  • Travel extensively (80%+) to each store location within the assigned district to perform store visits along with regular monthly/quarterly DM+ meetings.
  • Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
  • Fully and consistently execute the company's plans & initiatives across all retail stores under your responsibility.
  • Directing the daily activities of Store Management in alignment with company goals
  • Manage and guide teams to ensure that all visual merchandising and brand guidelines are embodied within our stores.
  • Work with cross-functional teams such as Operations (Training, Technology), Merchandising, Inventory Planning and Marketing to provide timely and responsible outcomes to needs and requests
  • Manage P&L across all locations to ensure financial stewardship and positive EBITDA results
  • Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business Demonstration of strong verbal and written communication skills with all levels of the organization.
  • Develop and implement strategies to maximize sales, meet/exceed goals and objectives/ Reviews store financial components, analyzing Key Performance Indicators (sales, traffic, etc.) for trends, opportunities, and deficiencies and coaches as appropriate.
  • Determines the optimum use of payroll and resources to maximize store contribution and financial results

Education

BBA - Internation Management

Pace University
NY,NY
05-2004

Skills

  • Accounting and finance reporting
  • Finance and accounting
  • Vendor relationship development
  • Sales leadership

Timeline

Store Director

Target
07.2022 - Current

Regional Manager

Rite Aid
02.2021 - 07.2022

Senior Regional Manager

Luxottica Retail
04.2018 - 01.2021

Senior District Manager

Groupe Dynamite
11.2007 - 03.2018

BBA - Internation Management

Pace University

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Robert Dake