Summary
Overview
Work History
Education
Skills
Timeline
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Robert Daly

Cheshire,Connecticut

Summary

Safety-minded Director Facilities Management with over 20 years of experience supporting cohesive building operations. Conscientious leader with confidence in support and facilitation of staff operations, contractor management and upkeep of facility appearance to impeccable standards. Highly organized coordinator of competing interests, including project goals, contractor agreements and employee needs.

Overview

27
27
years of professional experience

Work History

Director of Facilities

The Frederick Gunn School
09.2022 - Current
  • Effectively manage all aspects of Facilities Department for the Campus, which includes over 30 buildings and 80 acres.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Reviewed and oversaw construction and renovation projects.
  • Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
  • Scheduled, directed and supervised external contractors in maintenance and upkeep of over 30 buildings.
  • Oversaw vehicle fleet maintenance of student transport vehicles and facilities vehicles
  • Researched, purchased and implemented CMMS (Asset Essentials) for work order system.

Area Manager-Facilities Services

Yale University
03.2001 - 08.2022
  • Controlled expenses to meet budget requirements.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Served as point of contact for internal and external customers seeking support and information.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Managed staff of 15-100 (both Union and Management)(directly/indirectly), created work schedules, distributed assignments and supervised day-to-day operations.
  • Provided direct support to the Director of Facilities Services and Grounds through Special Project assignments.
  • Review renovation and construction projects as they related to Design Standards. Collaborated with Planners and Project managers throughout projects.
  • Research, review and select work-loading and inspection software system replacement for the Custodial Division of Facilities Services. SME for University and primary liaison with SaaS company (TMA Systems).
  • Facilities Services Delegate to the University Committee for the replacement of the CMMS system. Collaborated with 20-30 internal stakeholders from selection to implementation.


Director of Operations

ServiceMaster Albino Services
09.1996 - 03.2001
  • Directed the daily operations of disaster Restoration Cleaning Teams.
  • Performed site inspections, created work estimates for smoke/fire/water/sewage damaged properties throughout Litchfield and New Haven Counties.
  • Negotiated and collaborated with Insurance Company Claims Adjusters for assessments and estimates.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.
  • Restructured company water damage response and mitigation process. Restructuring created over $100k in additional revenue.

Education

Associate of Science - Business Management

Naugatuck Valley Community College
Waterbury, CT

Skills

  • Project Management
  • Operational Efficiency
  • Sustainability Initiatives
  • Vendor Management
  • Staff Supervision
  • Budget Management
  • Cross-functional Collaboration
  • Customer Service
  • OSHA 10 Certified
  • RRP Lead Paint Certified (CT)
  • AED Certified

Timeline

Director of Facilities

The Frederick Gunn School
09.2022 - Current

Area Manager-Facilities Services

Yale University
03.2001 - 08.2022

Director of Operations

ServiceMaster Albino Services
09.1996 - 03.2001

Associate of Science - Business Management

Naugatuck Valley Community College

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Robert Daly