Robert Danielson
Antioch
Summary
Dynamic Installation Technician with a proven track record at Captain's Security Corporation, excelling in equipment installation and customer service. Expert in troubleshooting and optimizing security systems, ensuring safety protocols are met. Recognized for enhancing system reliability and achieving high customer satisfaction through effective communication and follow-up. Knowledgeable in able to read schematics and blueprints.
Overview
28
28
years of professional experience
Work History
Installation Technician
Captain's Security Corperation
09.2005 - Current
- Documented installation processes and generated reports for quality assurance purposes.
- Conducted routine maintenance checks to ensure optimal system performance.
- Installed and configured equipment according to specifications and safety standards.
- Installed and configured security systems for residential and commercial properties.
- Conducted thorough site assessments to determine optimal security solutions.
- Diagnosed and resolved technical issues related to security equipment efficiently.
- Collaborated with clients to customize security packages based on specific needs.
Security Installation Technician
Norshore Alarm Co
10.2000 - 08.2005
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
- Maximized system reliability by performing thorough testing after each installation.
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed fire alarms and various security devices.
- Read and understood product manuals and blueprints.
- Tested all newly installed fire alarms.
- Assisted with electrical installations of lighting and smoke detectors.
Wheel Vehicle Mechanic
U.S. Army Active Duty
09.1997 - 09.2000
- Learned safety protocols for operating and maintaining wheel vehicles.
- Supported experienced mechanics in performing routine maintenance on wheel vehicles.
- Gained hands-on experience with hydraulic systems and electrical components of vehicles.
- Observed and practiced proper use of hand tools and power tools for repairs.
- Documented service records accurately to maintain compliance with industry standards.
- Collaborated with team members to ensure timely completion of service tasks.
- Collaborated with team members to troubleshoot complex mechanical problems, leading to faster turnaround times on repairs.
- Reduced downtime for key vehicles with proactive preventative maintenance strategies.
- Handled repair work and maintenance to keep vehicles functional.
Education
General Studies
Carmel High School
Mundelein, IL05-1995
Skills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
Timeline
Installation Technician
Captain's Security Corperation
09.2005 - Current
Security Installation Technician
Norshore Alarm Co
10.2000 - 08.2005
Wheel Vehicle Mechanic
U.S. Army Active Duty
09.1997 - 09.2000
General Studies
Carmel High School
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