ROBERT DANNENBRING

Key Responsibilities

• Partner with business leaders to define opportunities, develop achievable goals and objectives, to ensure delivery of meaningful results from strategic initiatives.
• Responsible for development and implementation of two-to-three-year technology roadmap for business and project pipeline
• Primary IT liaison to business line executives, managing business relationships and supporting strategy development, solution discovery, service management and risk management
• Collaborate with other IT Managers to align and drive efficiencies throughout organization.
• Manage IT hardware and software deployments, for regulatory required devices used in operation.
• Demonstrate detailed knowledge of business and work processes to identify and execute on opportunities to improve business functions and create better outcomes
• Respond professionally in high pressure situations, communicating immediate plan of action when systems are down or significant impact to projects.
• Demonstrates strong communication and collaboration skills across business and internally with IT organization.
• Collaborate with internal IT Business Applications Development team, Infrastructure Architecture, Network Operations and IT Security, to communicate strategic initiatives, requirements, and planning and tracking of required resources.

Key Achievements

Snart4Aviation Implementation

• This new software platform provides Operations departments with universal situational awareness console from which operationally critical decisions can be made.
• System centralized data from other core systems and allowed for lower risk decisions to be made as all critical data was available in single view.

Positive Launch Tracking

• Implemented application utilizing Microsoft PowerApps (citizen developer platform) that required positive sign off from each of operations groups prior to flight being released for takeoff.
• This very simple and fast development, potentially saved Atlas millions in fines and even worse, could have lost ability to fly to China, which would have crippled Atlas' business.

Key Responsibilities

• Work closely with Flight & System Operations to develop technology strategy that closely aligns with their operational goals.
• Identify problem areas and opportunities for growth.
• Demonstrate technical solutions through conceptual design, rapid prototyping, and proof-of-concept.
• Collaborate with IT project management, development, and operations teams throughout SDLC process to ensure successful implementation of proposed solutions.

Key Achievements:

Transformation of our Global Control Center (GCC) from Office to Working Remote

• Move was fully completed in two weeks.
• Operation was able to continue without delays from technology standpoint
• All users were issued laptops, 2 monitors, docking station, and headset, and soft phones were installed on all laptops.
• Software based phones were installed on all laptops.

Hawk Browser

• Prior to rolling out new Hawk web application, limitation with built-in browser on crewmember's PCDs was identified.
• New "Hawk Browser" app was created to address issue.

Key Responsibilities

• Develop, and coordinate implementation of applications.
• Collaborating with project managers, other engineers and user groups to ensure on time completion of project deliverables.
• Work with senior leadership to develop technical strategies.
• Develop and implement budget for projects within group.
• Provide technical leadership to engineers.
• Create positive work environment through communication, teamwork, and culturing collaboration.

Key Achievements

Electronic Flight Bag & PCD

• Designed and implemented Electronic Flight Bag (EFB) system that allowed pilots to use iPads for interacting with FAA regulated flight manuals.
• Savings were significant: $1 million annually on reduction in cellular data costs; fuel cost savings reduction of aircraft weight, and administrative costs savings by not having to keep paper manuals updated.

Charter Planning

• Designed and implemented Salesforce workflow system that allowed business to efficiently and accurately capture and track charter opportunities.

Key Responsibilities:

• Architected, developed, and coordinated implementation of applications.
• Collaborated with project managers, other engineers and user groups to ensure on-time completion of project deliverables.
• Worked with senior leadership to develop technical strategies.
• Developed and implemented budget for projects within group.
• Provided technical leadership to engineers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective action.
• Created positive work environment through communication, teamwork, and culturing collaboration.
• Managed team of 6, including business analysts, project managers, developers, and QA.
• Established team priorities, maintained schedules and monitored performance.

Key Achievements:

Mobile Ticketing

• Gained support from executives at both Metro-North and Long Island Railroads to pursue Mobile Ticketing project.
• Developed Scope of Work for RFP.
• Worked on RFP selection committee to ultimately pick implementation vendor.
• Worked with selected vendor to develop integration of their barcode validation into existing TIM application.

Ticket Issuing Machine (TIM) 2.0

• Upgraded existing TIM application from legacy Windows CE to native iOS codebase.
• Designed and managed re-write of application using Objective-C.
• Designed application architecture for PCI compliance in order to allow for acceptance of credit/debit payments within application/hardware/process.
• Ensured application was "future-proof", by developing for acceptance of NFC "tap" payments, as well as scanning of mobile tickets.
• Architected entire system including mobile application, Database design, Service Oriented Architecture (restful WCF), and hardware selection.
• Managed team of developers, project managers, business analysts, and QA.
• Streamlined many business processes and policies from older TIM application to help pave way for simplified user/customer experience.

Key Responsibilities:

• Architected, developed, and coordinated implementation of critical operations applications.
• Collaborated with project managers, other engineers, and user groups to ensure on time completion of project deliverables.
• Provided technical leadership to engineers.
• Maintained professionalism, organized, and safe environment for employees and contractors.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.

Key Achievements:

Lost and Found

• Modernized Lost & Found application to allow for collection of lost items in field, using handheld computer.
• Built customer portal to allow users to search for missing items. One of largest Lost & Found systems in US.

Pass Bureau Upgrade

• Resurrected upgrade of application through use of new software components and hardware (pass printer). Project had been unsuccessful for two years prior largely due to previous consultants lacking appropriate technical skills.
• Made necessary design, development, and implementation changes within 6 months.
• Upgrade involved moving existing DB schema to new version of Oracle, re-write UI in VB 6.0, and develop new software components using .NET.

Key Achievements:

Ticket Issuing Machine

• Designed, developed, and delivered first railroad mobile Point of Sale application nationwide.
• Managed small team of developers (3) in building mobile application using .NET Compact Framework.
• Application successfully cut down on lost revenue from fraud and errors.

Efficiency Testing System

• Federally mandated (Federal Rail Association) inspection of workforce captured through use of PDA (HP iPaqs) inspection application (eMbedded Visual Basic)
• New application allowed for analysis of data to occur in “real-time”, used to take one month
• Success of this project prompted FRA to recommend application be shared with other railroads.

Key Achievements:

Train and Station Inspection Application

• Built inspection application (eMbedded Visual Basic for Windows CE) using PDAS (prior to smart phones like iPhone) with cellular wireless modems to allow inspectors to perform those inspections in field, make data available in real-time.
• Success of project was prompted companywide initiative to develop mobile applications for all departments.

Train On-Time Performance

• Built mobile application (Embedded Visual Basic - Windows CE, C++) that senior management used to view real-time train performance metrics.

Travelling Conductors Application

• Developed mobile application (eMbedded Visual Basic - Windows CE) that allowed conductors to perform inspections of train crew members (ex. wearing uniform, following safety procedures, etc.) in real-time.