Summary
Overview
Work History
Education
Skills
Technology Skills
Timeline
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ROBERT DAVEY

Summary

Effective information technology leader with a 25 year track record of driving business innovation through technology and strategically transforming organizations for maximum efficiency, stability, and growth. Passionate about distilling complexity into easy-to-understand roadmaps and inspiring IT teams to implement transformative technology solutions that overcome mission-critical business challenges when failure isn't an option. Currently seeking to join a forward-thinking people-centered organization, helping to shape and position its technology capability for maximum impact.

Overview

26
26
years of professional experience

Work History

Sr IT Manger Over Infrastructure and Operations

Virgin Galactic
08.2018 - 11.2023
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Guided organizational technology strategy and roadmaps.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.

IT Operations Manager

Shield Healthcare
01.2016 - 07.2018
  • Recruited by medical supplies provider to stabilize, standardize and transform its technology infrastructure for optimal performance and future growth
  • As IT Operations Manager, oversee daily operations and activity of 8 direct reports, including engineers, telecommunications specialists, technicians, and help desk professionals
  • Drive infrastructure stability at corporate and multiple remote offices across the United States, including the MPLS network, all equipment, computing systems, and security while leading planning, development, maintenance and testing of disaster recovery plans
  • Lead requirements gathering, scope management, implementation strategy, installation and operation of all company-wide information and functional systems
  • Upon joining the organization, implemented management information systems policies, best practices, controls, and monitoring to ensure data accuracy, security and legal and regulatory compliance
  • Through upgrades, best practices and monitoring, stabilized and drive continual increases in uptime for company computing, network, telecommunications, and AV equipment
  • Responsible for procurement, installation and lifecycle maintenance of IT hardware and software, ranging from PCs, peripherals, servers, and networking equipment to operating systems and other software, as needed.

IT Manager / Systems Engineer / Systems Administrator / Senior Computer Technician

Antelope Valley Hospital
01.1998 - 01.2016
  • Over 18 years at California's third-busiest ER Center, consistently received opportunities for advancement — rising through the ranks from Intern and Volunteer to hold full accountability for all aspects of IT operations and oversight of the center's Engineering, Telecommunications, and Help Desk teams
  • As IT Manager, actively built, managed and mentored team of 10 direct reports — leading the execution of complex, mission-critical IT projects across the organization while providing supervisory support for 16-member Help Desk team
  • Actively engaged in the hiring of information systems personnel, vendors and contractors to design, develop, implement, operate and administer computer and telecommunications information systems, networks, and software
  • Spearheaded efforts to improve organizational and team capability — creating and implementing standards, policies, and procedures for systems and technology operations
  • Played lead role in management of external vendor relationships — negotiating, managing, verifying, and revising equipment, software, and maintenance contracts — often achieving optimal pricing and performance levels and capturing bottom line budget savings
  • Proactively consult and guide team, vendors, stakeholders, and leadership — building, selling-in, and steering project vision, scope of effort, schedule, workload, budget, capability, requirements and considerations
  • Acted as central point of contact for CIO and executive leadership — actively communicating status of projects and presenting solutions for emergent issues
  • Maintained current and accurate inventory of technology hardware, software, and resources and provided access and orientation to new users of existing technology
  • Oversaw all planning, installation and upgrades of disaster recovery solutions, Internet services, system / service redundancies, and Microsoft engagements.
  • Successfully managed the upgrade of Exchange 2010, HCARD Server Build, HCI, Hlab, Active Directory, HMR, Pacs, RIS, TMS, and Lync 2013 from OCS
  • Drove the packaging and deployment of software using SCCM 2012.

Education

Bachelor of Science, Business Administration -

University Of Phoenix
06.2018

Skills

  • Enterprise Technology Infrastructure Management, Transformation and Optimization
  • Secure Deployment of Systems / Software Architecture for HITECH, HIPAA, SOX, and ITAR -Compliance
  • Large-Scale Technology Systems and Services Implementation
  • Strategic Planning & Innovation / Change Management
  • Project Leadership, Stakeholder Steering & Relationship Management
  • Building & Leading Technology Teams

Technology Skills

  • VMware , Hyper-v , Citrix, RDS
  • Storage Systems | Pure, Dell, EMC, HP, IBM, Synology
  • SAN Switches | Brocade, Cisco, HP, McData
  • Windows Operating Systems & Active Directory, DNS, DHCP
  • MPLS, Cisco Switching/Routing, Wireless (Cisco, Aruba, Extreme, and Meraki)
  • NetBackup, BackupExec, Rapid Recovery
  • Office 365, Exchange, Symantec Enterprise Vault, GFI Archiver
  • VPN, Firewalls, IDS, IPS
  • VOIP, PBX
  • Azure

Timeline

Sr IT Manger Over Infrastructure and Operations

Virgin Galactic
08.2018 - 11.2023

IT Operations Manager

Shield Healthcare
01.2016 - 07.2018

IT Manager / Systems Engineer / Systems Administrator / Senior Computer Technician

Antelope Valley Hospital
01.1998 - 01.2016

Bachelor of Science, Business Administration -

University Of Phoenix

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