Robert Day
Lewisville,TX
Summary
Diversely-skilled Senior Network Engineer with 20+ years installing and maintaining secure, efficient networking architectures. Deeply knowledgeable in every stage of network installation, upgrade, optimization and management. Skilled at integrating emerging technologies such as VoIP and Video. Seasoned expert at guiding network and personnel performance to boost department-wide contributions.
Overview
24
24
years of professional experience
Work History
Sr Network Engineer
Aventiv
Dallas, TX
01.2001 - Current
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Recommended network security standards and upgrades to management.
- Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
- Planned and implemented effective disaster recovery and business continuity solutions.
- Implemented scalable, efficient and cost-effective network automation framework.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by 70%.
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Led planning and technical design activities for routine operations and special projects.
- Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
- Backed up support desk team to handle user problems and technical concerns.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Maintained and expanded vendor relationships through amicable and beneficial interactions with network carriers and Enterprise Network partners.
- Protected company assets and users with effective firewall solutions and strict security protocols.
- Configured, tested and maintained LAN/WAN components and connections.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
- Liaised with dispatch personnel to optimize skill distribution and minimize service lag times through careful engineering triage.
- Improved network operation by incorporating new technologies into existing designs.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms.
- Provided detailed network diagrams, process flow charts and procedural guidelines.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Recommended options for disaster recovery, remote access, network appliances, servers and directory services security.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Established robust infrastructure and data capacity for new applications and communication between sites.
- Escalated emergency technical issues beyond scope to maintain optimum up-time.
- Performed troubleshooting for FortiNet, Cisco and packet analysis.
- Created VPN infrastructure for 1000+ workers, allowing for secure remote connections.
- Integrated fixed wireless connectivity into facilities lacking access to terrestrial high-speed networks.
- Organized frameworks for transferring secure data from internal to external and public networks.
- Performed virtual machine provisioning, VM priority setup and template cloning.
- Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
- Supported application of tier isolation best practices.
- Collaborated with vendors to select and install FortiNet to optimize network performance and uptime.
- Liaised with cabling infrastructure vendors and domestic and international ISPs.
- Integrated data, voice and video networks for use in multi-site installations.
Telecommunications Engineer
Telco Communications
Springfield, MO
01.2000 - 01.2002
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Performed telecommunication and networking business evaluations.
- Installed, maintained and supported voice/data applications.
- Identified poor quality lines and underutilized circuits.
- Maintained appropriate environmental conditions in telephone equipment rooms.
- Installed, maintained and supported VoIP applications.
- Interpreted electrical schematics and design documents for system installation and build-out.
- Read technical manuals and literature to stay abreast of new technology.
- Analyzed and interpreted complex data from multiple sources.
- Installed, maintained and supported IVR applications.
- Designed, installed and maintained organization's telephony network.
- Ran and analyzed call processing flows and traffic studies to determine optimum configurations.
Education
No Degree - Telecommunications
Adtran University
NSE 1 - 5 - Cyber Security And Network Internal Technology
FortiNet Univeristy
High School Diploma -
Parkview High School
Springfield, MO06.1995
Skills
- Installation Management
- Expansion Projects
- Disaster Recovery Planning
- System User Support
- Solution Development and Implementation
- Engineering Team Supervision
- Integration Testing
- Network Design Coordination
- Firewall Management Tools
- VPN Management
- Network Configuration and Support
- Wide Area Network (WAN)
- Switches and Routers
- Wireless Access Point
- Network Infrastructure Support
- Infrastructure Maintenance
- SNMP Monitoring
- Network Architecture and Design
- SD-WAN
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Patton by introducing BLEto track Wireless Devices in a incarcerated facility
- As the Senior Engineer for Aventiv I have successfully supported 100+ field service installers and technicians in all aspects of platform and cabling issues.
- Resolved product issue through customer testing.
Timeline
Sr Network Engineer
Aventiv
01.2001 - Current
Telecommunications Engineer
Telco Communications
01.2000 - 01.2002
No Degree - Telecommunications
Adtran University
NSE 1 - 5 - Cyber Security And Network Internal Technology
FortiNet Univeristy
High School Diploma -
Parkview High School
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