Robert Dearth
Portland
Summary
As a Service Manager bringing 15+ years of hospitality experience to the workplace, I am proficient in business practices, standards of operation and customer needs. I have a passion for building connections with the team and creating opportunities to uplevel and develop employees with a focus on hospitality and customer retention.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Catering and Premium Service Manager
LifeWorks Aramark
07.2025 - Current
- Oversaw hiring and training procedures for new team members.
- Delegated tasks and assignments to employees to effectively complete catering events.
- Utilized problem solving skills to address challenges that arose during daily operations.
- Upheld established policies and procedures for maximum workplace efficiency.
- Established strong relationships with vendors to ensure timely supply of materials and services.
General Manager
Salt & Straw
03.2022 - 07.2025
- Established a satelite shop in a new and developing market.
- Responsible for continuous training and development of employees.
- Budgeted labor appropriately to ensure that all costs were not exceeding sales.
- Managed day to day operations to ensure that all standards are being upheld.
Assistant Restaurant Manager
King Estate Winery
06.2007 - 02.2022
- Supervised and directed staff in day to day operations.
- Worked collaboratively with team to deliver a personalized experience to the guests.
- Managed customer service issues, staff concerns, and duty assignments.
- Took inventory and initiated restocking orders.
- Customized in-depth tastings to showcase the King Estate portfolio to trade guests and VIPs.
Education
Bachelor of Science - Anthropology
University of Oregon
Eugene, OR06-2015
Skills
- KPI Monitoring
- Team Collaboration and Leadership
- Multitasking and Organization
- Problem-solving
- Employee Training and Development
- Customer Service
Certification
WSET Level II Award in Wines
Timeline
Catering and Premium Service Manager
LifeWorks Aramark
07.2025 - Current
General Manager
Salt & Straw
03.2022 - 07.2025
Assistant Restaurant Manager
King Estate Winery
06.2007 - 02.2022
Bachelor of Science - Anthropology
University of Oregon