Robert Decker

Part time position selling product for a package store

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

• Elected official
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Trained new employees and delegated daily tasks and responsibilities.
• Enforced company policies and regulations with employees.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Promoted a positive work environment through open communication and effective conflict resolution strategies.
• Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
• Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
• Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
• Ensured compliance with company policies, safety regulations, and industry best practices.
• Improved team efficiency by implementing effective scheduling and task delegation.
• Established performance benchmarks for staff members, setting clear expectations and providing ongoing support to facilitate achievement of goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
• Regularly reviewed and updated company policies and procedures, ensuring continued alignment with industry trends and legal requirements.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Collaborated with management to develop and implement performance improvement plans for underperforming staff members.
• Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Supervised ongoing daily production phases.

• Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
• Increased overall efficiency by installing, testing, and maintaining electronic devices and systems.
• Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
• Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
• Enhanced system performance by troubleshooting and repairing electronic equipment.
• Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
• Troubleshot and resolved equipment failures to reduce operational disruption.
• Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
• Assembled, tested and maintained components and systems for high-performing electronics.
• Managed reactive repairs and emergency maintenance for varied electronic devices.
• certified Asbestos abatement supervisor license

• Responded to and resolved customer questions and concerns.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Enhanced team productivity by implementing efficient shift scheduling and task delegation.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
• Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
• Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
• Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
• Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
• Conducted routine inspections to check quality and compliance with established specifications.
• Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.