Robert DeLeon
Oakridge,OR
Summary
Service-oriented professional with background in guest assistance and operational safety. Known for maintaining high standards and ensuring smooth operations in dynamic environments. Focused on team collaboration and consistently achieving positive outcomes. Reliable and adaptable with strong communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Advanced Firefighter Type-1
North Reforestation
Monmouth, OR
07.2024 - Current
- Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
- Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
- Collaborated with interagency partners to share resources, knowledge, and strategies for more effective wildfire response.
- Boosted situational awareness among firefighters through consistent monitoring of weather conditions and fire behavior patterns.
- Safeguarded the natural environment from negative long-term effects following suppression activities through rehabilitation efforts such as reseeding burnt areas.
- Assisted in the development of new firefighters by providing guidance and mentorship as a seasoned wildland firefighter.
- Streamlined incident reporting processes with meticulous documentation of personnel hours, equipment usage, and costs incurred.
- Increased operational efficiency with thorough pre-season equipment maintenance and inspection routines.
- Assisted in development of firebreaks to control spread of wildfires, safeguarding surrounding communities and natural habitats.
- Enhanced team safety by enforcing strict adherence to fire containment protocols.
- Established water supplies, connected hoses and directed water onto fires.
Ticket Scanner/lift Attendant/snow Making
Mountain Capital
Willamette Pass
11.2024 - 05.2025
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Streamlined ticket validation process by maintaining up-to-date knowledge of event-specific information and venue layouts.
- Developed strong working relationships with coworkers across different departments supporting a collaborative work environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Collaborated with team members to ensure smooth lift operations during peak hours, reducing wait times for guests.
- Participated in ongoing training sessions to stay current on best practices related to lift operations and safety procedures.
- Provided timely assistance to guests experiencing difficulties or requiring special accommodations while using the lift.
- Contributed to effective crowd management during busy periods by directing guests towards appropriate lines based on their skill level and desired destination on the mountain.
- Educated guests about lift best practices and safety rules as needed, fostering a culture of responsibility among resort visitors.
Fuel Attendant
Fast Break
Oakridge, OR
02.2021 - 07.2024
- Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
- Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
- Ensured accurate transactions by diligently operating cash registers and processing various forms of payment.
- Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
- Adapted quickly to changing weather conditions, ensuring safe working practices at all times.
- Supported overall station functionality by performing routine maintenance checks on fuel dispensers and equipment.
- Participated in ongoing training sessions to stay updated on industry regulations, safety protocols, and product offerings.
- Improved productivity by cross-training in other areas of the gas station operation, such as convenience store assistance or car wash duties.
- Upheld company standards for quality assurance by conducting thorough inspections of facilities during each shift.
- Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Completed daily reports, documenting sales figures, inventory levels, and any notable incidents during shifts.
- Educated customers on proper refueling procedures to prevent accidents or damage to vehicles and equipment.
- Boosted team morale by maintaining a positive attitude and offering support to colleagues during busy periods or challenging situations.
- Managed long lines efficiently by directing traffic flow and maintaining clear communication with patrons waiting for service.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
Skills
- Fire safety
- Stress tolerance and resilience
- Safety awareness
- Initiative-taking
- Heavy lifting
- Instruction assistance
- Equipment inspection
- Gear checks
- Activity logging
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Ticket Scanner/lift Attendant/snow Making
Mountain Capital
11.2024 - 05.2025
Advanced Firefighter Type-1
North Reforestation
07.2024 - Current
Fuel Attendant
Fast Break
02.2021 - 07.2024