Summary
Overview
Work History
Education
Skills
Timeline
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Robert Del Torto

Cleveland,OH

Summary

Outgoing and personable college student looking for flexible employment in a service-oriented industry. Over five years of experience in valet parking services and as a front-end event coordinator.

Overview

6
6
years of professional experience

Work History

Valet Driver

5 Star Valet
Greater Cleveland, Ohio
01.2018 - Current
  • Validated customer tickets, collected fees, and issued changes as needed.
  • Provided customers with valet tickets upon arrival and collected tickets upon departure.
  • Ensured customer satisfaction by providing friendly, courteous service.
  • Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
  • Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
  • Followed company safety procedures while operating motor vehicles.
  • Managed cash transactions accurately and efficiently.
  • Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
  • Removed snow from common areas to create safe operating environment.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Greeted customers and provided them with parking instructions.
  • Monitored parking lot to ensure that vehicles were parked correctly.

Event Director

Team Sports Tournaments
Hudson, OH
01.2021 - 09.2023
  • Researched, evaluated, and recommended event venues based on budget constraints and desired outcomes.
  • Organized pre-event meetings with staff to plan logistics and discuss expectations.
  • Monitored industry trends in order to stay current on best practices in event coordination.
  • Inspected venues prior to events to ensure compliance with safety regulations and appropriate amenities were available.
  • Established relationships and served as the primary point of contact with the facility staff, team organizations, and the umpire union management.
  • Oversaw event logistics, venue scheduling, and accommodations.
  • Hired, trained, and supervised site directors and intern staff required for events.
  • Managed day-of-event activities such as set up and breakdown of equipment, staffing needs, and field locations.
  • Reviewed post-tournament event feedback surveys from attendees and incorporated changes into future plans.

Education

Bachelor of Science - Sports Management

Ohio State University
Columbus, OH
04-2024

Skills

  • Organization and Time Management
  • Customer Relations
  • Clerical Support
  • Friendly, Positive Attitude
  • Front Office Administration
  • Issue Resolution
  • Telephone Etiquette
  • Employee Supervision
  • Event Coordination
  • Goal Setting
  • Coaching and Mentoring

Timeline

Event Director

Team Sports Tournaments
01.2021 - 09.2023

Valet Driver

5 Star Valet
01.2018 - Current

Bachelor of Science - Sports Management

Ohio State University

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Robert Del Torto