Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Demaio

Gilbert,AZ

Summary

Qualified PCC with 10+ years of hands-on experience delivering treatment for mental health and substance abuse conditions. Highly organized, energetic and versatile leader committed to working as part of a multidisciplinary clinical team.

Overview

25
25
years of professional experience
1
1
Certification

Work History

PCA III/ BHT Supervisor

Copper Springs
08.2023 - Current
  • Traveled out of state to help open new hospitals and train new staff
  • Participates in interview and selection process of BHT candidates
  • Provides on-going training and education on Evidence Based Best practice such as Trauma Informed Care, Verbal De-escalation, Group Facilitation, Motivational Interviewing, Patient De-Briefing, and Recovery Support techniques to employees in real time as needed. Runs skillset drills and debriefs with staff afterwards. Acts as an evidence-based skillset role model/trainer.
  • Provides orientation and support on unit expectations, accountability, and milieu management including integrating and engaging with patients.
  • Assists Manager with process workflow, team motivation, and conflict management. Reports any issues to Leadership.
  • Oversees work schedule and daily activities of assigned BHTs
  • Supervises and is responsible for training, corrective action, and performance reviews of assigned staff.
  • Responsible for all CPR and CPI training for current and new employees

PCC / Backup Lead PCC

Mind 24-7
02.2022 - Current
  • Responsible for obtaining and documenting vital signs and point of care testing (BAL/UDS) . Reports all abnormal results to the RN.
  • Responsible for supporting and upholding clients individualized treatment plans.
  • Responsible for creating and maintaining a therapeutic environment.
  • Responsible for maintaining the safety of patients, and intervening with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusion when needed to ensure the individual’s safety and the safety of others.

Case Manager

Unhooked Recovery
06.2020 - 02.2022
  • Responsible for assisting and supporting individuals in developing their skills
  • Coordinated access to needed medical, behavioral health, housing, employment, social and educational services.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.

Night Supervisor, BHT, EMT

Community Bridges Inc. (CBI)
11.2017 - 12.2019
  • Supervisor duties included being responsible for the day to day operations including but not limited to training staff, scheduling staff, ensuring staff have the necessary skills and knowledge to perform their job, and ensuring staff adhere to agency policy and procedure.
  • Under supervision of a RN, triaged emergency situations and prioritized medical care for patients experiencing mental health crisis, alcohol/opiate withdrawals and homelessness.
  • Collect and document vital signs, BAL, Urine drug screens and
  • Responsible for the safety of the unit, including identifying environmental and patient specific safety concerns, and elevating those concerns to the RN

EMT

Novaspine Pain Institute
11.2016 - 11.2017
  • Assists primary physician during treatment procedures and surgery
  • Reports and communicates abnormal clinical findings or symptoms to the appropriate physician
  • Accountable for planning, and implementing patient care from admission to discharge.
  • Takes appropriate action in emergency situations
  • Assist front office with daily tasks including checking patients in and scheduling appointments

Night Supervisor, BHT, EMT

Community Bridges Inc. (CBI)
01.2011 - 11.2016
  • Supervisor duties included being responsible for the day to day operations including but not limited to training staff, scheduling staff, ensuring staff have the necessary skills and knowledge to perform their job, and ensuring staff adhere to agency policy and procedure.
  • Under supervision of a RN, triaged emergency situations and prioritized medical care for patients experiencing mental health crisis, alcohol/opiate withdrawals and homelessness.
  • Collect and document vital signs, BAL, Urine drug screens and
  • Responsible for the safety of the unit, including identifying environmental and patient specific safety concerns, and elevating those concerns to the RN

Lance Corporal

United States Marine Corps
06.1999 - 06.2005
  • Served in the United Sates Marine Corps including one deployment to Iraq (Operation Iraqi Freedom) Upon separation from the armed forces, received honorable discharge.

Education

EMT Certificate - NREMT-B -

Central Arizona College
Coolidge, AZ
2011

Marine Corps Recruit Training

Marine Corps Recruit Depot Parris Island
1999

High School Diploma -

Mount Vernon High School
Mount Vernon, NY
05.1993

Skills

  • Supervision & Leadership/Team Management
  • Strong communication skills/ Active listening
  • Critical Thinking/Conflict Resolution
  • Adaptive to quick moving/rapidly changing environments
  • Certified CPR instructor
  • Certified CPI instructor
  • Experience with multiple EMRs

Certification

NovaspineDemaio
  • EMT, NREMT-B
  • Level 1 fingerprint clearance card
  • SafeClinch certified
  • First Aid/CPR

Timeline

PCA III/ BHT Supervisor

Copper Springs
08.2023 - Current

PCC / Backup Lead PCC

Mind 24-7
02.2022 - Current

Case Manager

Unhooked Recovery
06.2020 - 02.2022

Night Supervisor, BHT, EMT

Community Bridges Inc. (CBI)
11.2017 - 12.2019

EMT

Novaspine Pain Institute
11.2016 - 11.2017

Night Supervisor, BHT, EMT

Community Bridges Inc. (CBI)
01.2011 - 11.2016

Lance Corporal

United States Marine Corps
06.1999 - 06.2005

Marine Corps Recruit Training

Marine Corps Recruit Depot Parris Island

High School Diploma -

Mount Vernon High School
NovaspineDemaio
  • EMT, NREMT-B
  • Level 1 fingerprint clearance card
  • SafeClinch certified
  • First Aid/CPR

EMT Certificate - NREMT-B -

Central Arizona College
Robert Demaio