Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Dennis

Summary

Dynamic retail leader with extensive experience at Lowe's, excelling in operations and customer engagement. Proven track record of driving sales growth and enhancing inventory control, while fostering team development. Successfully managed store transitions and achieved top customer satisfaction ratings, demonstrating strong problem-solving and leadership skills.

Overview

27
27
years of professional experience

Work History

Assistant Store Manager Merchandising

Lowe's of Destin, FL
05.2024 - Current

Relocated at the request of the District Manager to drive changes in the Garden Center through

merchandising, shrink control and and engagement. Successfully championed change in the departments and across the store while going through two different Store Manager and District Manager changes.

Departments are both above sales plan for the year and greatly improved on the shrink/damages line.

Assistant Store Manager

Lowe's of Panama City Beach, FL Store 2367
03.2019 - 05.2024

Relocated after Hurricane Michael affected the area a few months earlier. Store had opportunities from the tremendous growth including staffing, training and standards. The store produced a Manager of the Year and had twenty straight maximum payouts in Winning Together bonuses for the entire store and finished first in company in Customer Satisfaction (LTR).

Assistant Store Manager Operations ASMSpeciality

Lowe's of Pompano Beach, FL Store #1792
05.2015 - 03.2019

Filled the Operations Manager role for majority of my time in Pompano Beach. Front end and back end operations. First store that I worked in that transitioned into third party delivery and worked through the change. As Sales Manager, the store was heavy in the specialty and install business with the PSE and PSI markets.

Assistant Store Manager Operations, ASM Sales

Lowe's of SW Mobile, AL Store #1599
06.2012 - 05.2015

Assumed all job responsibilities that related to total store operations, inventory, delivery and merchandising. ASM sales with the Pro business and building materials.

Assistant Store Manager of Operations

Lowe's of Gautier, MS Store #2700
05.2008 - 06.2012

Relocated at request of District Manager to assist In store operations as it had become an opportunity store. Brand new facility after being rebuilt from Hurricane Katrina. Transitioned past two Store Managers.

Assistant Store Manager of Operations

Lowe's of Mobile, AL Store #1599
11.2005 - 05.2008

Relocated as Co-Operations Manager after Hurricane Katrina devastation. The current Operations Manager was transferring to different location.

Store Manager

Lowe's of Pascagoula, MS Store # 712
03.2003 - 11.2005

All responsibilities of operating the store. Located in a commercial and industrial area, the store was Pro customer focused.

Personally, my family suffered total personal loss of everything in Hurricane Katrina and we were going to have to relocate. I had a great team with several of them moving into Store Manager roles and District level positions.

Assistant Store Manager of Operations

Lowe's of Pensacola, FL Store #438
03.2001 - 03.2003

Relocated at the request of District Manager to assist in Operations. This was an opportunity to increase my knowledge in store operations and to continue my growth with the company.

Assistant Store Manager

Lowe's of Gulf Breeze, FL Store #1073
09.2000 - 03.2001

Grand opened a new store as the Assistant Manager over the Garden Center. Assisted in the total setting of the store from steel racking to merchandising of the store.

Department Manager Lumber

Lowe's of Orlando, FL Store #670
10.1998 - 09.2000

Started with Lowe's as a Department Manager with the opportunity to grand open a new store. Assisted with total operations of steel set of racking and product merchandising, hiring and training.


Education

Bachelor of Science - Business Finance

University of South Alabama
Mobile, AL
06-1986

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Team building and leadership
  • Store opening and closing
  • Customer service management
  • Store operations
  • Team management
  • Hiring and training
  • Mentoring and coaching
  • Goals and performance
  • Staff scheduling
  • Order management
  • Inventory counting
  • Operations
  • Inventory management

Timeline

Assistant Store Manager Merchandising

Lowe's of Destin, FL
05.2024 - Current

Assistant Store Manager

Lowe's of Panama City Beach, FL Store 2367
03.2019 - 05.2024

Assistant Store Manager Operations ASMSpeciality

Lowe's of Pompano Beach, FL Store #1792
05.2015 - 03.2019

Assistant Store Manager Operations, ASM Sales

Lowe's of SW Mobile, AL Store #1599
06.2012 - 05.2015

Assistant Store Manager of Operations

Lowe's of Gautier, MS Store #2700
05.2008 - 06.2012

Assistant Store Manager of Operations

Lowe's of Mobile, AL Store #1599
11.2005 - 05.2008

Store Manager

Lowe's of Pascagoula, MS Store # 712
03.2003 - 11.2005

Assistant Store Manager of Operations

Lowe's of Pensacola, FL Store #438
03.2001 - 03.2003

Assistant Store Manager

Lowe's of Gulf Breeze, FL Store #1073
09.2000 - 03.2001

Department Manager Lumber

Lowe's of Orlando, FL Store #670
10.1998 - 09.2000

Bachelor of Science - Business Finance

University of South Alabama
Robert Dennis