Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ROBERT DESS

Bowler,Wisconsin

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Promotions Host

Ho Chunk Wittenberg
Wittenberg, WI
03.2024 - 06.2024
  • Conducted daily analysis of patron play activity to identify potential new players and customers and develop marketing strategies accordingly.
  • Maintained accurate records of all interactions with customers, including contact information and preferences.
  • Greeted guests upon their arrival to the casino and provided them with information about services, promotions, and events.
  • Used player tracking system to determine eligibility for complementary services and prizes.
  • Exceeded pre-determined goals for special event attendance, advance hotel reservations and new player sign-ups.
  • Issued rewards to guests to encourage continued play and high-dollar spending.
  • Distributed complimentary hotel rooms, meals and discounts to players based on betting totals.

TIRE AND LUBE TECHNICIAN

Pomps Tire
Shawano, WISCONSIN
06.2022 - 02.2024
  • Unbolted and removed wheels from vehicles using lug wrenches
  • Hammered required counterweights onto rims of wheels
  • Remounted wheels onto vehicles
  • Ordered replacements for tires or tubes
  • Rotated tires to different positions on vehicles, used hand tools
  • Replaced valve stems and removed puncturing objects
  • Assisted mechanics and performed various mechanical duties, such as changing oil and checking and replacing batteries
  • Cleaned and tidied up shop and organized stock
  • Reassembled tires onto wheels
  • Located punctures in tubeless tires by visual inspection and by immersing inflated tires in water baths and observing air bubbles.

Environmental Services Technician

North Star Casino
Bowler, WI
10.2021 - 06.2022
  • Participated in recycling programs within the facility.
  • Responded promptly to emergency requests for service such as spills or flooding.
  • Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
  • Observed safety procedures when working with hazardous materials such as chemicals or biohazardous waste.
  • Operated industrial cleaning equipment including buffers, shampooers, extractors, and vacuums.
  • Collected refuse from designated areas according to established schedules.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Picked up items around carts by shoveling, lifting and loading loose garbage, debris and bulk refuse.

TRANSIT BUS DRIVER

Menominee Public Transit
Keshena, WISCONSIN
02.2020 - 11.2021
  • Inspected vehicles and checked gas, oil and water levels prior to departure
  • Parked vehicles at loading areas, enabling passengers to board
  • Regulated heating, lighting and ventilating systems for passenger comfort
  • Maintained cleanliness of bus and motor coach
  • Drove vehicles over specified routes and to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers had smooth and safe ride
  • Assisted passengers, such as elderly and disabled individuals, on and off bus, checked for proper seating, helped carry baggage and answered questions about bus schedules and routes
  • Collected tickets and cash fares from passengers
  • Handled passenger emergencies and disruptions
  • Participated in ongoing training to enhance own job skills and knowledge.

Education

ASSOCIATE IN ARTS/SCIENCES/BUSINESS -

Fond Du Lac Tribal & Community College
Cloquet, MINNESOTA
12.2006

Skills

  • Customer Service
  • Strong interpersonal skills
  • First Aid Training
  • POS Software
  • Detail Oriented
  • Computer Skills
  • Hand tools proficiency
  • Preventive Maintenance
  • Power Tools
  • Replacing parts
  • Vehicle Inspection
  • Automotive Lift Operation
  • Tire Changing and Rotation

Certification

  • Heavy Equipment Operators Class, Keshena, WI, 1993
  • TRaNs Class, Keshena, WI, 1994
  • Commercial Drivers License (CDL) Keshena- CMN, Appleton-FVTC, WI 2016

References

References available upon request

Timeline

Promotions Host

Ho Chunk Wittenberg
03.2024 - 06.2024

TIRE AND LUBE TECHNICIAN

Pomps Tire
06.2022 - 02.2024

Environmental Services Technician

North Star Casino
10.2021 - 06.2022

TRANSIT BUS DRIVER

Menominee Public Transit
02.2020 - 11.2021

ASSOCIATE IN ARTS/SCIENCES/BUSINESS -

Fond Du Lac Tribal & Community College

Similar Profiles

CREATE PROFILE
ROBERT DESS