ROBERT DIAZ
El Cajon,United States
Summary
Professional termite inspection specialist with strong experience in pest control and property assessment. Known for thorough inspections, effective problem-solving, and deep knowledge of pest behaviors and treatment methods. Strong focus on team collaboration and achieving results, adaptable to changing needs, and highly reliable. Skilled in identifying infestations, recommending treatments, and ensuring client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Termite Inspector
XTERMITE
Santee, CA
01.2023 - Current
- Reduced the likelihood of re-infestation, implementing effective prevention measures on clients'' properties.
- Supported regulatory compliance efforts by adhering to company policies, local laws, and safety guidelines during inspections.
- Identified potential termite infestations with meticulous visual examinations and accurate documentation.
- Recognized early signs of termite damage in structures, enabling swift interventions to mitigate further deterioration.
- Fostered a safe working environment by consistently adhering to company safety protocols during inspections.
- Strengthened customer loyalty by promptly addressing any concerns or questions related to termite inspection results or treatments proposals.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Adhered to most stringent safety procedures when applying chemicals.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
Termite Inspector
Terminix
Oklahoma City, OK
04.2022 - 12.2022
- Managed inventory control of inspection tools and supplies, ensuring availability when needed for optimal performance levels.
- Maintained up-to-date knowledge of industry standards, attending relevant training sessions and workshops regularly
- Established trust with clients through transparent communication regarding inspection outcomes and recommended action steps.
- Enhanced team productivity by sharing best practices learned from ongoing professional development opportunities with peers.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Adhered to most stringent safety procedures when applying chemicals.
- Drove to customer residences and places of business to inspect for pests.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Inspected commercial and residential buildings and structures for pest issues.
- Complied with safety guidelines and regulations with during pest control processes.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Applied chemical solutions on building surfaces to eliminate pests.
- Prepared reports and kept detailed records of pest control activities.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Inspected equipment for proper functionality to effectively facilitate application.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Termite Inspector
XTERMITE
Santee, CA
06.2016 - 03.2022
- Prepared comprehensive reports outlining findings, recommendations, and potential risks for client review and action planning.
- Increased customer satisfaction by conducting thorough termite inspections and providing detailed reports.
- Reduced the likelihood of re-infestation, implementing effective prevention measures on clients'' properties.
- Identified potential termite infestations with meticulous visual examinations and accurate documentation.
- Recognized early signs of termite damage in structures, enabling swift interventions to mitigate further deterioration.
- Educated clients on preventative measures, contributing to long-term customer relationships and increased referrals.
- Ensured timely completion of inspection tasks for enhanced client service and smooth operations.
Education
Branch 3 Operator -
Pest Ed
San Diego, CA2024
GED -
Valley High
Escondido, CA2000
Skills
- Structural inspection
- Preventative measures
- Environmental awareness
- Integrated pest management
- Damage assessment
- Chemical application
- Wood treatment
- Soil treatment
- Pesticide handling
- Termite biology
- Dependable and reliable
- Creative problem solving
- Clean driving record
- Adaptable
- Chemical handling
- Appointment scheduling
- Valid state driver's license
- Chemical application experience
- Time tracking
- Team mentoring
- Property inspection
- Equipment troubleshooting
- Preventive measures
- Reports and documentation
- Reporting and documentation
- Dedicated and driven
- Teamwork and collaboration
- Teamwork
- Customer service
- Problem-solving
Certification
- Branch 3 Operator
- Service Technician, Oklahoma
Timeline
Termite Inspector
XTERMITE
01.2023 - Current
Termite Inspector
Terminix
04.2022 - 12.2022
Termite Inspector
XTERMITE
06.2016 - 03.2022
Branch 3 Operator -
Pest Ed
GED -
Valley High