Robert Dickman
Franklin,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Environmental Service Technician
Western Carolina University
12.2020 - Current
- Formulated and implemented long-range plans for environmental programs
- Handled spills in work and common areas and used proper methods to clean and sanitize each material
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines
- Worked with team members from multiple departments to maintain strict cleanliness standards
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Operated buffers and burnishers to clean and polish floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Bar Shift Leader
Off The Wagon Dueling Piano Bar
06.2020 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Consulted with managers to organize special events and promotions.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled expenses and boosted profitability by managing food and labor costs.
Security Officer
Harris/Duke Point Hospital
07.2020 - 12.2020
- Regulated vehicle and pedestrian traffic onto building grounds
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Reported suspicious activities and persons to law enforcement
- Conducted regular patrols of key areas to spot and control security concerns
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
CAP 1 Associate
Walmart
03.2020 - 06.2020
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors
- Counted supplies in stock room and posted totals to inventory records using RF scanner
- Secured accurate item pricing through use of markdown audits
- Collected and properly disposed of bundle ties and other packing materials for safety
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
CAP 1 Associate
Wal-Mart
10.2019 - 01.2020
- Fresh Cap I], Ensure high quality products are available in produce, deli, bakery, dairy, meat, and other departments
- Pack ready-to-sell products in proper containers and stock displays
- Prepare and serve ready-to-eat food
- Assist customers in ordering cakes, fulfilling deli orders, or finding the right produce
- Keep area clean, sanitized, and customer-ready
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors
- Counted supplies in stock room and posted totals to inventory records using RF scanner
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Custodian
Pueblo County High School/Pueblo School District 70
06.2012 - 10.2019
- Cleaning, sanitizing, scrubbing and waxing floors, providing a clean and safe environment for all, receiving and storing wide varieties of supplies and equipment, training new hires the proper techniques and equipment they use
- We also secure and lockdown buildings every night, and perform hourly floor sweeps.
Custodian
Colorado Department, Human SERVICES
08.2007 - 06.2012
- Cleaning, sanitizing, scrubbing and waxing floors, providing a clean and safe environment for all patients, receiving, storing and distributing wide varieties of supplies and equipment
- I also have interacted with patients, and to a degree, do know how to restrain patient
- I also learned how to deescalate certain patients.
Graveyard Associate/ Shift Manager
Loaf n' Jug
02.2005 - 08.2007
- Cleaning, sanitizing, stocking, Cashier, Paperwork (writing down the numbers for the end of day paperwork), setting up deposit, setting up schedules, receiving, storing and issuing a wide variety of supplies and equipment.
Education
No Degree - Information Technology
Colorado Technical University
Pueblo, COSkills
- Superior customer service
- Government security clearance
- Facilities maintenance
- Work orders
- Multitasking Abilities
- Problem-Solving
- Flexible and Adaptable
- Room Setup
- Safety Trained
- Resource Management
- Compliance Inspections
Hobbies and Interests
Adobe Suite
Timeline
Environmental Service Technician
Western Carolina University
12.2020 - Current
Security Officer
Harris/Duke Point Hospital
07.2020 - 12.2020
Bar Shift Leader
Off The Wagon Dueling Piano Bar
06.2020 - Current
CAP 1 Associate
Walmart
03.2020 - 06.2020
CAP 1 Associate
Wal-Mart
10.2019 - 01.2020
Custodian
Pueblo County High School/Pueblo School District 70
06.2012 - 10.2019
Custodian
Colorado Department, Human SERVICES
08.2007 - 06.2012
Graveyard Associate/ Shift Manager
Loaf n' Jug
02.2005 - 08.2007
No Degree - Information Technology
Colorado Technical University
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