Detail-oriented Distribution Manager recognized for superior service in the manufacturing industry. Proven skills in supply chain management and operational excellence. Hardworking and organized with expertise in distribution and operations. Offering [Number] years of customer service success. Reliable Operations Manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Distribution Manager
Ipexusa
Kingman, AZ
06.2023 - 01.2024
Developed and implemented a comprehensive system for tracking inventory levels, orders and deliveries.
Monitored warehouse operations, ensuring that all safety protocols were adhered to.
Managed the daily activities of distribution staff, providing guidance and support when needed.
Prepared shipping documents such as bill of lading, invoices and packing slips.
Organized transportation routes and schedules to maximize efficiency while minimizing cost.
Maintained accurate records of shipments and inventories in accordance with company standards.
Reviewed incoming orders for accuracy prior to shipment preparation.
Collaborated with customers to resolve any disputes or complaints related to order fulfillment or returns processing.
Coordinated with other departments within the organization regarding product availability issues or delays in delivery times.
Tracked performance metrics such as on-time delivery rate, lead time, cost per unit shipped, identifying areas for improvement where necessary.
Evaluated existing distribution processes and identified opportunities for streamlining operations.
Supervised the loading and unloading of trucks according to established safety guidelines.
Provided technical advice on packaging requirements for various types of products.
Investigated discrepancies between actual stock levels and those indicated by inventory reports.
Initiated process improvements aimed at increasing productivity while reducing waste.
Implemented quality control measures throughout the warehouse operation.
Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
Supervised activities of workers engaged in receiving, storing, testing and shipping products to maintain operational efficiency.
Identified opportunities to reduce cost and improve productivity.
Implemented on-the-job training activities to cross-train employees on various tasks.
Directed investigations to verify and resolve customer or shipper complaints.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing Home Depot.com orders
Handled departmental scheduling to maintain proper staffing for shifts.
Operations Manager
Valencia Pipe
Kingman, AZ
04.2017 - 06.2023
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Built strong operational teams to meet process and production demands.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Presented performance and productivity reports to supervisors.
Tracked and replenished inventory to maintain par levels.
Responded to information requests from superiors, providing specific documentation.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Supported accident investigations and prepared related paperwork.
Monitored resource use to achieve set goals within budget constraints.
Planned delivery routing, team workflows and promotional initiatives.
Conducted employee observations and documented findings.
Enforced federal, state, local and company rules for safety and operations.
Delivered positive customer experiences by implementing effective quality assurance practices.
Motivated and evaluated personnel for performance improvement and goal achievement.
Addressed customer concerns with suitable solutions.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Operator
Cantex
Kingman, AZ
11.2016 - 04.2017
Performed routine maintenance on equipment to ensure optimal performance.
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Monitored and adjusted machine operations as needed for quality assurance.
Assisted in the setup of production lines according to customer specifications.
Verified accuracy of material measurements before loading into machines.
Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
Adjusted feed rates and machine speeds as required during operation.
Documented daily production results accurately and completely.
Followed established safety procedures while operating machinery and working around hazardous materials.
Checked product quality against specified standards at each stage of production process.
Reported any discrepancies or abnormalities in the production process immediately to supervisor.
Reported failures, malfunctions or wear issues on equipment to supervisor.
Learned and followed safety and emergency procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Rotated among various workstations, performing work necessary to meet production needs.
Maintained production and quality documentation.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Utilized hand and power tools and heavy machinery during manufacturing processes.
Assessed and corrected jams in equipment.
Monitored product flow through feed conveyor.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Used hand trucks and forklifts to unload, load and transport items.
Produced quality products by palletizing, packaging and assembling finished items.
Measured and weighed items to meet quality standards and prevent waste.
Lead Operator
Contech Engineered Solutions LLC
Montgomery, AL
09.2009 - 09.2016
Developed and implemented process improvements to increase production efficiency.
Monitored machine operations and ensured adherence to safety regulations.
Performed daily maintenance checks and troubleshooting of equipment malfunctions.
Trained new employees on safe operating procedures and job responsibilities.
Assisted in the development of Standard Operating Procedures.
Maintained accurate records of work performed, materials used, and production output.
Resolved issues related to production processes or personnel conflicts promptly.
Ensured all machinery was properly calibrated prior to use in production runs.
Conducted regular inspections of equipment to identify potential problems early on.
Implemented corrective actions when necessary to address nonconformities.
Oversaw staff schedules and assigned tasks according to workload requirements.
Identified opportunities for cost savings through improved operational efficiencies.
Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
Maintained high-level communication with direct supervisors to support rapid issue resolution.
Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
Identified machinery issues and repaired parts to keep equipment up and running.
Created and maintained daily activity logs to track ongoing operational performance.
Calibrated company machines at beginning and end of shifts.
Maintained correct temperature, levels and pressures on process systems and equipment.
Removed and replaced tools and dyes to complete various tasks.
Education
GED -
Kingman High School
Kingman, AZ
10-2004
Skills
Quality Management
Preventive Maintenance
Transportation Management
Supplies Inventory
Project Management
Warehousing Operations
Warehouse Management
Operational Oversight
Performance Evaluation
Quality Assurance
Inventory Management
SAP
Lean Manufacturing
Supply Chain Distribution
Safety Monitoring
Operational Excellence
Logistics Coordination
Supply Chain Optimization
Logistics Planning
Supply Chain Management
Certification
Certified Forklift, Aerial Lift, Reach Forklift and Order Picker Operator
Certified Toyota Lift Trainer
Timeline
Distribution Manager
Ipexusa
06.2023 - 01.2024
Operations Manager
Valencia Pipe
04.2017 - 06.2023
Operator
Cantex
11.2016 - 04.2017
Lead Operator
Contech Engineered Solutions LLC
09.2009 - 09.2016
GED -
Kingman High School
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