Robert Difilippo
Pittsfield,MA
Summary
Customer-focused professional with extensive experience in fast-paced service environments. Managed customer interactions to enhance satisfaction and streamline operations. Demonstrated strong organizational and time management skills by effectively balancing work commitments with full-time college studies.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Taco Bell Team Member
Taco Bell
Pittsfield, MA
03.2025 - Current
- Greeted guests and took orders efficiently, enhancing customer experience at Taco Bell register.
- Operated Taco Bell drive-thru and processed payments accurately.
- Prepared tacos, burritos, and menu items according to Taco Bell recipes, ensuring quality and consistency.
- Supported team operations while balancing full-time college schedule, contributing to a cohesive work environment.
Order Taker
Burger King
Lenox, MA
08.2023 - 06.2025
- Greeted guests and took accurate orders at Burger King front counter.
- Entered customer orders into POS system and confirmed menu selections.
- Handled cash, card, and mobile payments during Burger King transactions.
Server
Devonshire Estates
Pittsfield, MA
03.2022 - 06.2023
- Served residents at Devonshire Estates with courteous, timely dining room service.
- Took meal orders and relayed requests accurately to kitchen staff.
- Set tables and reset dining areas before and after service.
Education
Taconic High School
Pittsfield, MASkills
- Point of sale
- Cash handling
- Order accuracy verification
- Customer service
Certification
- CNA certification
- First aid certified
- Cpr certified
- Hymlich certified
- Dementia certified
Affiliations
- I love cleaning
- Stayint productive
References
References available upon request.
Timeline
Taco Bell Team Member
Taco Bell
03.2025 - Current
Order Taker
Burger King
08.2023 - 06.2025
Server
Devonshire Estates
03.2022 - 06.2023
Taconic High School