Robert Dinkelman

Delivery Driver

Luv’n Oven

06.2021 - Current

Operated vehicle safely in highly congested areas with no traffic violations.
Minimized company liability and risks to loads by obeying traffic laws.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Verified accuracy of all deliveries against order forms.
Managed customer inquiries and complaints in polite and professional manner.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Completed rush deliveries on tight timetables to satisfy customer needs.
Inspected load security and checked for damages.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Successfully avoided time delivery delays by carefully planning best routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Expedited deliveries to meet customer deadlines and requirements.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.