Summary
Overview
Work History
Skills
Timeline
Generic

Robert Dodson

Executive Management
New Bern,NC

Summary

Accomplished Vice President of Operations, adept in strategic planning and execution, with a proven track record of leading high-performance teams to exceed goals. Expert in operations management and organizational development, achieving significant market share growth. Skilled in fostering innovation and efficiency, with a focus on internal and external guest services. Dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.

Overview

31
31
years of professional experience

Work History

Vice President of Operations

Puttshack
05.2019 - 08.2024
  • Identified all Operational needs to launch Puttshack USA
  • Designed all Food and Beverage layouts for all US venues.
  • Defined and established Culture along with the executive team that guides the brand and all of its associates.
  • Oversaw and implemented all Operational systems that go along with a start up and day to day operations.
  • New Venue Openings 16ea in 9 venues in 12 months,
  • Managed and oversaw workforce of over 1500+ managers and associates.
  • Oversaw all Facilities management.
  • Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
  • Applied excellent problem-solving, process skills.
  • Optimized facility layout for improved workflow efficiency.

Project Manager

Global Com VA Network and Cabling
01.2017 - 05.2019
  • Successfully implemented and managed C.R.A.C maintenance program as a Federal contractor for DHS at NAC other complex's
  • Successfully managed multiple other DHS projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals.
  • Monitored project performance.
  • Established effective communication among team members.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Director of Operations

Oyster Farm Marina
02.2015 - 09.2015
  • Oversaw daily operations across multiple departments, Restaurant, Catering, Rentals and Marina.
  • Defined, implemented, and revised operational policies and guidelines.
  • Oversaw successful implementation of operational strategies and policies to drive increased sales of 25% in 2nd full quarter of overseeing resort.

Regional Director of Operations/Director

TopGolf
02.2009 - 11.2014

  • Hired in 2009 to implement Food and Beverage program that at the time the company didn't have to process or knowledge.
  • Reestablished company culture implementing a Guest and Associate and the main reason and focus for day-to-day operational execution.
  • Increased sales Alexandria 25% in 5 months during down economic times by instilling a internal/external guest first mentality.
  • First Regional Director for TopGolf overseeing 3 US and 3 UK locations.
  • Hired Executive Chef and assisted in launching an new Food and Beverage program.
  • Redesigned Heart of House and Bar layouts for new. Prototype Allen, TX
  • Directly responsible for securing loan from BOA for Katy location based on Allen's outstanding operational performance.

Regional Director of Operations

Lucky Strike
05.2005 - 11.2008
  • Hired to run newest DC location in 2005
  • Promoted to Regional Director overseeing Washington, DC Philadelphia, PA, Palisades, NY, Lexington KY Novi, MI
  • Worked collaboratively with functional leadership to implement labor guidelines for improved execution and profitability.


Director of Operations/Area Director

Fuddruckers
03.1993 - 05.2005
  • Hired as Assistant Manager/Geneal Manager/Training GM, Director of Operation/Area Director of Operations/ Franchise Business Consultant
  • Oversaw the companies busiest and most profitable region 1999-2005.

Skills

Organizational Development

Business Development

Operations Management

Leadership/Culture

Teamwork and Collaboration

Facilities Design

Facilities Management

Strategic Planning

Attention to Detail

Safety Management

Business Leadership

Timeline

Vice President of Operations

Puttshack
05.2019 - 08.2024

Project Manager

Global Com VA Network and Cabling
01.2017 - 05.2019

Director of Operations

Oyster Farm Marina
02.2015 - 09.2015

Regional Director of Operations/Director

TopGolf
02.2009 - 11.2014

Regional Director of Operations

Lucky Strike
05.2005 - 11.2008

Director of Operations/Area Director

Fuddruckers
03.1993 - 05.2005

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