Robert Dotson
Willingboro,NJ
Summary
High-performing Operations Manager with an Associates Degree and 15 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
9
9
years of professional experience
Work History
Operations Manager
H & M / BRANDS
Robbinsville, NJ
06.2022 - Current
- Responsible for opening and closing of the building.
- Oversees an operation of over 50 hourly associates, 4 supervisors, 6 system specialists, & 4 assistant managers (salaried)
- Review cost planning and capacity for the day
- Mitigate current day risk (Labor Sharing)
- Responsible for auditing employee hours, payroll, and schedules
- Leads DEI (Diversity, Equality, and Inclusion) as well as Engagement Activities.
- Hourly/Daily walks to engage with employees and assist with additional support
- Partner with UPS, DHL for shipping internationally and domestic online order pick up, as well as Retail Stores for local transport
- Processes all inventory requests for PIT drivers to ensure the floor is fully stocked for pick/pack areas.
- Leads End of Dat hand off meeting between 1st & 2nd shift
Operations Supervisor
Burlington Stores, Inc.
Burlington, NJ
01.2020 - 06.2022
- Responsible for all shipping functions (shipping, staging, cycle counting)
- Monitored employee productivity and accuracy to ensure efficiency in picking
- Support and facilitate compliance of all company policies and procedures
- Lead three different departmental teams to ensure merchandise is processed, stored, packed, and shipped properly and in a timely manner
- Maintain SOX compliance and inventory accuracy through weekly cycle counts
- Conducted all hiring and training of new associates
- Implemented productivity tracking and process improvements
- Always supporting and accommodating the operation based on business need; changed departments and shifts, including weekends and holidays
Operations Supervisor
Cooper Booth Wholesale Co.
Mountville, PA
01.2016 - 12.2020
- Responsible for leading a large team of distribution associates in a fast-paced warehouse
- Role focuses largely on improving DC processes, promoting safe work behaviors, and training
- Accountable for facilitating timely shipments to customers and maintaining optimal inventory accuracy
- Drive results by modeling, motivating, and managing the team through the use of a hands-on leadership approach
- Heavily involved in inventory management and process improvements
- Communicated goals with staff and ensured successful implementation of company initiatives
Skills
- Business Planning
- Health and safety compliance
- Performance reporting
- Logistics Oversight
- Incidents management
- Process Improvement
- Conflict management
- Microsoft Word, Excel, Powerpoint, Windows, SAP, Grey Orange, Grafana, Six Sigma, SOX, SQL
- Forklift, Reach, Order Picker, Pallet Jack
Timeline
Operations Manager
H & M / BRANDS
06.2022 - Current
Operations Supervisor
Burlington Stores, Inc.
01.2020 - 06.2022
Operations Supervisor
Cooper Booth Wholesale Co.
01.2016 - 12.2020