Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
OfficeManager
Robert Drake

Robert Drake

General construction labor
Lincoln,NE

Summary

Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Teamcarcare
Lincoln And Omaha , NE
08.2021 - 03.2024
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.

Small Business Owner

Rob's remodeling and painting
Omaha, Nebraska
03.2016 - 07.2021
  • Developed business plans and strategies to grow small business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Managed staff recruitment, hiring, training, and development.
  • Oversaw daily operations of small business including customer service and financial management.
  • Ensured compliance with applicable laws and regulations while running the business.
  • Advised employees on best practices regarding safety protocols and procedures.
  • Resolved conflicts between staff members and customers when necessary.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Prepared surfaces for painting by removing old paint, filling holes and cracks, sanding, and cleaning.
  • Applied primers and sealers to protect the surface from moisture damage.
  • Mixed paints and stains to desired colors and consistency according to job specifications.
  • Calculated amounts of materials needed for each job.
  • Developed detailed plans for each project based on customer specifications.
  • Provided accurate estimates of labor costs, timeframes, and material requirements for projects.
  • Selected appropriate tools and equipment such as brushes, rollers, spray guns, ladders, scaffolding, as required for each job.
  • Inspected finished projects to ensure they met quality standards prior to client acceptance.
  • Maintained a clean work environment at all times while working onsite.
  • Built decks to customer specifications, including the installation of railings and steps.
  • Utilized a variety of power tools such as saws, drills, sanders, and routers for deck construction.
  • Measured and cut materials according to blueprints or design plans.
  • Installed posts, joists, beams, ledgers, rim boards, and other structural components.
  • Assembled pre-fabricated deck sections using screws and fasteners.
  • Inspected existing decks for safety hazards and necessary repairs or replacements.
  • Sealed wood surfaces with preservative treatments to protect from weathering elements.
  • Replaced rotten or damaged boards on existing decks.
  • Ensured proper spacing between deck boards for drainage purposes.
  • Applied waterproof sealants to prevent water damage to the deck surface.
  • Installed lighting fixtures in outdoor areas around the deck structure.
  • Attached decorative trim pieces around the edges of the deck.
  • Set anchor bolts into concrete footings for post supports.
  • Constructed stairs leading up to the main platform of the deck.
  • Evaluated structural integrity of existing masonry structures and provided recommendations for repairs.
  • Assessed the condition of brick, stone, and concrete surfaces to determine repair or replacement needs.
  • Utilized a variety of tools such as trowels, levels, hammers and saws to prepare masonry surfaces for installation.
  • Mixed mortar according to manufacturer's instructions and applied it in layers to ensure proper adhesion.
  • Repaired damaged masonry walls by replacing broken bricks and stones as needed.
  • Installed bricks, stones, tiles and other materials following blueprints or design plans.
  • Inspected completed work for quality assurance purposes prior to client acceptance.
  • Sealed joints between masonry components with grout or caulk as required.
  • Prepared cost estimates for labor and materials for each project based on industry standards.
  • Performed regular maintenance checks on existing masonry structures to identify potential problems early on.
  • Ensured compliance with safety regulations while working at elevated heights using ladders or scaffolding.
  • Cleaned up job sites upon completion of projects including disposing of debris in an environmentally friendly manner.
  • Provided technical advice and guidance to junior team members regarding best practices when handling masonry tasks.
  • Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
  • Assisted in planting trees and shrubs according to landscape design plans.
  • Maintained irrigation systems by adjusting valves, repairing broken sprinkler heads, and replacing worn parts.
  • Created hardscapes such as patios, retaining walls, and walkways using bricks, concrete blocks, and pavers.
  • Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
  • Inspected sites regularly to identify potential problems with soil erosion or drainage issues.
  • Prepared estimates for labor costs associated with landscaping projects.
  • Removed debris from work sites after completion of each project.
  • Loaded and unloaded materials onto trucks for transport to job sites.
  • Adhered to safety protocols when operating heavy machinery on the job site.
  • Performed routine maintenance on all types of landscaping equipment.
  • Organized supplies before beginning each project to ensure availability of necessary items.
  • Operated Skid Loader to lift and transport heavy materials around job sites.
  • Assisted with loading and unloading of equipment onto skid loader.
  • Maintained Skid Loader by conducting regular inspections, performing repairs, and changing oil and fluids.
  • Performed routine maintenance on the skid loader such as greasing, checking fluids, replacing filters.
  • Used Skid Loader to move large piles of dirt or debris from one area to another.
  • Ensured that work areas were safe and clear of debris before operating Skid Loader.
  • Followed safety protocols when operating the Skid Loader at all times.
  • Conducted daily pre-operational checks on the machine to ensure it was functioning correctly.
  • Cleared work areas of brush, stumps and other debris.
  • Operated chainsaws and other power tools to complete production requirements.
  • Used tools, equipment and winches to lift, move and bunch logs.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Transported plants, turf and other materials to designated areas for installation.
  • Cut grass in even lengths with power mowers or hand shears.
  • Inspected property for signs of damage or infestation from pests or weeds.
  • Weeded flower beds and vegetable gardens to remove unwanted vegetation.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Built retaining walls using stones or bricks for stability purposes.
  • Laid sod on prepared surfaces for a finished look of the landscape design.
  • Assisted in building decks and patios to create outdoor living spaces.
  • Cleaned up debris after completing jobsite tasks.
  • Performed routine maintenance of irrigation systems including repairs when needed.
  • Participated in snow removal services during winter months.
  • Operated machinery such as bobcats or tractors when necessary.
  • Used aerial lifts to reach higher elevations while performing trimming tasks.
  • Repaired walkways with pavers or concrete blocks when needed.
  • Provided knowledgeable advice about plant selection for customers' landscapes.
  • Ensured proper disposal of all waste generated from job sites.
  • Cut and trimmed lawns using power mowers and edgers.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.
  • Performed preventative maintenance to keep equipment in excellent working condition.
  • Built pergolas, retaining walls, decks, and large, and small scale water features to enhance grounds.
  • Performed erosion control measures to protect landscape features and surrounding areas.
  • Maintained cleanliness and organization of work areas, tools, and equipment.
  • Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
  • Measured and cut drywall sheets to fit into wall frames.
  • Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
  • Filled joints with joint compound and taped the seams between drywall sheets.
  • Finished surfaces by sanding, spackling, texturing, and painting them.
  • Applied plaster to interior walls for a decorative finish.
  • Repaired damaged drywall sections due to water leakage or other causes.
  • Checked for accuracy in measurements before installing the drywall material.
  • Assisted in loading and unloading of materials from delivery trucks.
  • Cleaned up job sites after completion of each task assigned.
  • Provided guidance to apprentices and laborers while working on site.
  • Used power tools such as drills, saws to cut holes in walls for electrical wiring or plumbing lines.
  • Mixed plaster compounds according to manufacturer's instructions.
  • Attached metal corner beads at corners of walls prior to applying plaster mix.
  • Performed minor carpentry tasks related to installation of drywalls such as framing doors and windows.
  • Lifted heavy objects such as ladders and tools during installation activities without assistance from others.
  • Followed safety protocols while working with hazardous materials like fiberglass insulation.
  • Operated forklifts or cranes when lifting large pieces of drywall onto ceilings or upper floors.
  • Ensured proper ventilation in enclosed areas where hazardous chemicals were used like spray foam insulation.
  • Adhered strictly to all building codes and regulations while performing the installation tasks.
  • Communicated effectively with supervisors and co-workers regarding project updates and timelines.
  • Measured and marks cutting lines on drywall for lengths, heights and penetrations.
  • Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
  • Prepared walls for paint, texture or wall covering.
  • Applied additional sealing coats to repair uneven surfaces and provide quality finish.
  • Demonstrated excellent attendance and punctuality.
  • Sealed joints by embedding tape into sealing compound.
  • Demonstrated efficiency and dedication to quality by contributing to successfully completed jobs.
  • Trained team members in proper installation methods to meet project quality and efficiency standards.
  • Assembled or attached framing and decorative trim for doors, windows and vents.
  • Measured and cut window, door and vent openings in drywall or tiles.
  • Attached materials to framework using hardware or adhesives.
  • Aligned tiles and ceiling grid using spacers.
  • Reviewed blueprints and diagrams to plan work sequences and verify project requirements.
  • Followed requirements for installing clips and blackout cuts.
  • Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
  • Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
  • Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
  • Completed daily reports on tasks performed during service visits.
  • Maintained accurate records of all maintenance activities performed at each job site.
  • Configured network switches, routers and wireless access points.
  • Installed conduit piping, junction boxes and other related components for data cabling installations.
  • Calibrated instruments used in testing low voltage systems.
  • Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
  • Resolved complex technical issues with minimal supervision from senior technicians.
  • Adhered strictly to safety regulations when working around hazardous materials.
  • Assisted in training junior technicians on proper methods for installing low voltage equipment.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Assessed project blueprints and drawings to assess project scope and required materials.
  • Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
  • Maintained detailed logs of installation, repair and updating services.
  • Supervised work teams and oversaw multiple security system assignments each shift.
  • Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Built, calibrated and maintained electrical instruments used in design development processes.

Cook

Denys
Amarillo
09.2015 - 03.2016
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Assistant Manager

Arby's Restaurant
Amarillo, Texas
09.2013 - 08.2014
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Preventative Maintenance Certification - Automotive

Jiffy Lube University
Online
05-2022

High School Diploma -

Whiting Alternative High
Laramie, WY

Skills

  • Training and development skill
  • Employee Scheduling
  • Business Development
  • Training and development background
  • Sales Techniques
  • Procurement
  • Budgeting and cost control
  • Staff Management
  • Vendor Relationship Management
  • Budget Control
  • Food safety and sanitation
  • Conflict Resolution
  • PPE use
  • Friendly, Positive Attitude
  • Organization
  • Self-Directed
  • Training & Development
  • Leadership
  • Planning
  • Task Prioritization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant General Manager

Teamcarcare
08.2021 - 03.2024

Small Business Owner

Rob's remodeling and painting
03.2016 - 07.2021

Cook

Denys
09.2015 - 03.2016

Assistant Manager

Arby's Restaurant
09.2013 - 08.2014

Preventative Maintenance Certification - Automotive

Jiffy Lube University

High School Diploma -

Whiting Alternative High
Robert DrakeGeneral construction labor