Robert Duchouquette

Cook, Delivery Driver, Sales and Customer Service, Promoted to Assistant Restaurant Manager. Received the Shining Star Award in 2020. Nominated for OPS Team Member of the Year 2021.

• Supervised team members
• Managed opening and closing restaurant
• Managed nightly cash totals
• Acted as customer service representative
• Handled many incoming phone orders
• Managed daily reports of transactions
• Rearranged and detailed restaurant merchandise according to company standards
• Recruited and interviewed potential candidates
• Hired and trained employees
• Enforced company policies and procedures

Delivered for Uber Eats. Picked up customer food orders from restaurants and delivered to customer. This was meant to be temporary employment between jobs, but really enjoyed communicating with restaurant employees and delivery customers. Drove an average of 50 to 70 hours per week and exceeded customer and client expectations.

Owned and operated an online retail business. Duties included web design, purchasing, inventory control, shipping, receiving, stocking, sales, customer service, marketing and more. All duties related to retail sales online.

As an RV Park attendant, I handled guest registrations, assisted in running the RV Park convenience store, and doubled as part-time grounds keeper and certified propane tank attendant. After a couple of years, I transferred to Operations department to work day security patrol which included many extra duties such as customer service, clean up, registering vendors and more. Eventually transferred to Night Shift Patrol of the market grounds and facilities, where I was able to assist in stopping intruders and thieves with the help of local authorities.

Developed and maintained e-commerce websites for several clients. Helped to increase clients' sales and meet their objectives for their web presences. Took on many roles such as advisor, technical support, web designer, server provider and more.

Telephone tech support agent for field technicians Took calls from on-site computer technicians to help them troubleshoot and order parts needed to fix client computers. Performed all tasks in a timely manner, thus decreasing the expense of warranty repairs.

Phone Tech Support during the introduction of HP Pavilion Home Computers and Windows 95. Took phone calls from end users to help them troubleshoot pc hardware and software issues. Developed one of the first Help programs which was used by other support technicians.

Sold Home Entertainment and Office Equipment back when big screen TVs, home computers, and cell phones were fairly new to the market. Recognized as top sales associate. Duties included sales, handling of returns, merchandising, stocking, offering credit and warranties and supplying superior customer service.

Sales of construction tools and automotive tools. Managed stores in Arlington and Grand Prairie locations. Duties included purchasing, receiving, merchandising, inventory, sales and customer service, transporting tools from one store to another, assisting the owners with various other duties.