Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ROBERT DUGAN

OKEECHOBEE,FL

Summary

Experienced in team leadership and operational management, leveraging strong organizational skills to optimize workflow and enhance team efficiency. Demonstrated track record of fostering a collaborative work environment for the achievement of collective goals. Prepared to excel in a leadership role with a focus on results-driven performance. Proven ability to streamline operations and promote team collaboration to achieve organizational goals. Recognized for reliability and adaptability in meeting changing demands while maintaining high standards. Exceptional experience leading teams, delivering results, and exceeding expectations as a hard-working supervisor. Creative and motivated leader utilizing exceptional design and planning strengths to successfully accomplish complex projects. Skilled in teaching new concepts and implementing best practice strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

Keller LOGISTICS
08.2023 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Maintained high levels of accuracy in daily operations.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.

Forklift operator

Keller LOGISTICS
01.2022 - 08.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Landscape Foreman

IDEAL LANDSCAPING & TREE REMOVAL
07.2021 - 07.2022
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.

Forklift Operator

FEDEX SUPPLY CHAIN
01.2019 - 06.2021
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.

FORKLIFT OPERATOR

DADE PAPER
10.2017 - 01.2019
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Weighed materials or products to record weight or other production data on tags or labels.

Lead Forklift Operator

TransAmerican
03.2016 - 09.2017
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

LANDSCAPE MANGER

NATURE SON LANDSCAPE AND DESIGN
10.2014 - 03.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Receiving Forklift Operator

WBC GROUP
07.2013 - 10.2014
  • Maintained a clean and organized work area, contributing to overall warehouse safety and productivity.
  • Assisted in inventory control, conducting regular cycle counts to maintain accurate stock levels.
  • Ensured compliance with OSHA regulations, maintaining a safe and hazard-free working environment for all employees.
  • Enhanced warehouse efficiency by accurately operating a forklift to unload and organize incoming shipments.
  • Coordinated with supervisors to prioritize workload, optimizing workflow for maximum efficiency.
  • Utilized warehouse management systems to track received items, facilitating efficient location and retrieval of goods.
  • Resolved shipment discrepancies through clear communication with suppliers, maintaining positive relationships while ensuring accuracy in deliveries.
  • Contributed to on-time order fulfillment by swiftly transferring received items to appropriate storage locations.
  • Handled fragile or high-value items with care, ensuring their proper storage and minimizing the risk of damage during the receiving process.
  • Verified delivery contents against purchase orders, identifying discrepancies and resolving issues promptly.
  • Addressed any maintenance concerns regarding forklift equipment proactively, reducing potential delays in daily operations due to malfunctions or breakdowns.

Education

HIGHSCHOOL DIPLOMA -

SUN VALLEY HIGHSCHOOL
06.2003

Skills

  • FORKLIFT REACHTRUCK
  • CHERRY PICKER
  • LANDSCAPE EQUIPMENT
  • TREE EQUIPMENT INCL STUMP GRINDER
  • WMS
  • SAP
  • CUSTOMER SERVICE

Accomplishments

  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • safety record

Certification

  • Licensed forklift operator

Timeline

Supervisor

Keller LOGISTICS
08.2023 - Current

Forklift operator

Keller LOGISTICS
01.2022 - 08.2023

Landscape Foreman

IDEAL LANDSCAPING & TREE REMOVAL
07.2021 - 07.2022

Forklift Operator

FEDEX SUPPLY CHAIN
01.2019 - 06.2021

FORKLIFT OPERATOR

DADE PAPER
10.2017 - 01.2019

Lead Forklift Operator

TransAmerican
03.2016 - 09.2017

LANDSCAPE MANGER

NATURE SON LANDSCAPE AND DESIGN
10.2014 - 03.2016

Receiving Forklift Operator

WBC GROUP
07.2013 - 10.2014

HIGHSCHOOL DIPLOMA -

SUN VALLEY HIGHSCHOOL

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