Summary
Overview
Work History
Education
Skills
References
System Products
Timeline
Generic

Robert Duncan

Summary

Retail Sales Management Expert possessing over 13+ years within the retail sales management climate ranging from direct vendor retail sales and distribution with predominate focus in – retail sales management functions, retail sales promotion functions, retail sales forecasting (planning), retail sales inventory management functions, human resources management, and administrative support service activities.

Overview

15
15
years of professional experience

Work History

Engineer/Conductor Trainee

Septa Regional Rail
07.2023 - 06.2024
  • Manage customer questions and concerns; contribute to the overall establishment and inherent functional activities associated with all customer interactions, and interface with customers to strengthen customer relations
  • Perform product transportation activities; making announcements, assisting the Head Conductor and Engineer with getting all passengers to the correct destination safely, selling and product checking all tickets and passes
  • Perform routine brake checks, train car inspections, sign changes and other inspections to make sure the train car is 100 percent ready for safe travel

Small Format Sales Representative

Pepsi
08.2016 - 11.2020
  • Managed requisition management requirements; submitted requisitions for all required retail items, monitored stocks daily to facilitate inventory management, and performed in-store stock upkeep functions
  • Managed distribution requirements; transported retail products to independent stores, placement of bulk stockades within store, and aided store personnel in the establishment of visual promotion materials
  • Assisted in facility management; satisfied daily upkeep functions in central stock & customer specific areas

Store Manager

Champs Sports
09.2009 - 07.2014
  • Performed chief managerial duties; ensured delivery of defined customer service support, associate management/development, and management thru execution of satisfying all retail sales objectives
  • Managed human resources requirements; conducted potential employee screening, hiring, post-hire training / development, and conduct of reoccurring performance assessment evaluations and reviews
  • Supervised retail sales management; ensured the establishment of in-store promotional retail presentations, validated appropriate pricing for accuracy of sales, and ensured established stockades levels were satisfied

Education

High School Diploma -

William Penn High School
Philadelphia, PA

Skills

  • Retail Sales Management
  • Human Resources Management
  • Administrative Services Support
  • Microsoft Office (Word, PPT, Excel, OneNote, SharePoint & Outlook)

References

Available upon request

System Products

Microsoft Office (Word, PPT, Excel, OneNote, SharePoint & Outlook)

Timeline

Engineer/Conductor Trainee

Septa Regional Rail
07.2023 - 06.2024

Small Format Sales Representative

Pepsi
08.2016 - 11.2020

Store Manager

Champs Sports
09.2009 - 07.2014

High School Diploma -

William Penn High School
Robert Duncan