Robert Durden
Granbury,Texas
Summary
Senior-level IT Executive with 20 years of complex program management and product development experience to support IT operations. Background in successful IT implementation and presentation to key stakeholders. Successfully coordinates project work to mitigate risks and solve technical issues while providing IT budget oversight.
Overview
21
21
years of professional experience
Work History
CIO
Hoffman Cabinets
03.2022 - 09.2023
- Reduced operational costs 10% for the company through strategic vendor management, replacement, and contract negotiations
- Enhanced communication, collaboration, and decision-making processes 25% by implementing a workspace for real-time collaboration and communication, meetings, file, and app-sharing tools
- Improved system reliability through implementation of host replication and SAN Storage solution including robust infrastructure upgrades and monitoring solutions resolving downtime 90%
- Maximized ROI on IT investments by privatizing campus fiber network connectivity, internet connectivity replication, and remote and field technology upgrades annual cost savings $ 2400.00 monthly
- Managed technology vendor relationships effectively, ensuring prompt delivery of products and services while keeping cost controls
- Deployed server redundancy, operating system upgrades, high-speed network switching backbone power protection and generation, controlled environment, checked, and supported system installation, upgrades, and network integration for private and public access improving connectivity 25%.
- Secured company data with the implementation of advanced cybersecurity measures and protocols.
- Improved system reliability and reduced downtime by implementing robust infrastructure upgrades and monitoring solutions.
- Enhanced communication, collaboration, and decision-making processes by introducing modern business intelligence tools.
- Built IT infrastructure to support key business strategies and evolving processes.
- Supervised multi-functional teams of technology professionals, coders and support experts.
- Configured and implemented IT initiatives to produce measurable business value.
- Oversaw business-wide changes to modernize procedures and organization.
CIO
Marco Display Specialists
09.2014 - 03.2022
- Reduced waste and business bottlenecks with connectivity replication, high-speed data processing, and cloud application access through equipment upgrades, improved connectivity, and private fiber solutions
- Created long-range IT plan to support projected growth and requirements for added capacity with SAN integration
- Reported monthly to senior executive team on budget, in-flight initiatives, and upcoming projects
- Improved overall efficiency by implementing information systems upgrades including SAN solutions, private fiber solutions, WAN connectivity improvements, firewall VPN bandwidth increase, data replication, and redundant hosts physical and logical with national and regional connectivity
- Optimized system performance with scheduled maintenance, updates, and troubleshooting
- Ensured data security and integrity through establishment of robust cybersecurity measures
- Reduced downtime significantly by setting up initiative-taking disaster recovery plans and procedures
- Sourced, Designed, and Managed Custom CRM (Salesforce), HRIS (UltiPro), SQL Database and Document management solution (Docuware)
- Implemented remote workforce across organizations nationally.
- Developed highly skilled IT team through targeted recruitment, training, and mentorship initiatives.
- Delivered innovative technology solutions that directly contributed to revenue growth and market expansion opportunities.
- Evaluated emerging technologies to identify potential benefits for organization and make recommendations for strategic investments.
- Streamlined IT operations by consolidating systems and implementing automation tools.
- Improved system reliability and reduced downtime by implementing robust infrastructure upgrades and monitoring solutions.
- Spearheaded digital transformation efforts to increase efficiency, productivity, and customer satisfaction levels.
- Fostered strong relationships between the IT department and other business units to drive cross-functional collaboration on key initiatives.
- Reduced operational costs for the company through strategic vendor management and contract negotiations.
- Enhanced communication, collaboration, and decision-making processes by introducing modern business intelligence tools.
- Created long-range IT plan to support projected growth and requirements for added capacity.
- Built IT infrastructure to support key business strategies and evolving processes.
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Supervised multi-functional teams of technology professionals, programmers, outsourced providers and support experts.
- Configured and implemented IT initiatives to produce measurable business value.
- Assessed business requirements to forecast annual budgetary operational costs.
- Oversaw business-wide changes to modernize procedures and organization.
Director IT/HR/Safety
Valley Roller Company
05.2002 - 05.2014
- Sourced software, hardware, maintenance, and support contract agreements for business locations
- HR policy compliance, support, and team member support supporting 100 team members
- Ensured legal compliance with labor laws by conducting regular audits and updating policies, as necessary
- Streamlined IT operations by implementing efficient processes and automation tools, reducing downtime and improving productivity
- Enhanced cybersecurity measures with firewall implementation, MFA, and VPN interface for the organization
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings
- Developed and supported a strong safety culture within the organization, leading to increased employee morale and productivity
- Coordinated with regulatory agencies such as OSHA to ensure compliance with federal and state safety standards.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- VoIP Implementation and plant-to-plant communications were established.
Education
OSHA 501/503 Training - Fire Prevention And Safety Technology
OSHA Training Institute Region IV
Arlington, TX05.2012
Certification Voices 360 Feedback - Human Resources Development
Korn/Ferry International
Phoenix, AZ12.2011
Certification Leadership Architect 101 - Organizational Leadership
Korn/Ferry International
Phoenix, AZ12.2011
Certificate in Perfectional Human Resource Mgmt.. - Human Resources Management
University of Texas Arlington
Arlington, TX04.2011
Professional in Human Resources - Human Resources Management
SHRM Learning Systems
Fort Worth, TX09.2009
Project Management Tools And Techniques - Project Management
Probity Inc
Phoenix, AZ11.1990
NetWare Products And Systems - Factory Authorized Trained NetWare
Novell
Dallas, TX02.1987
Authorized Dealer Training Program - Token Ring Network
IBM Dealer Training Program
Atlanta, GA04.1987
Authorized IBM PC-36 Computer Repair/Service -
IBM
Atlanta, GA06.1986
Authorized IBM Computer Repair/Service - Computer Repair
IBM
Atlanta, GA10.1985
Authorized Compaq Computer Repair/Service - Authorized Computer Repair
Compaq Computer Corporation
Houston, TX10.1985
Technical Training Course - Computer Installation And Repair Technology
Entre Computer Centers
Vienna, VA06.1985
EAE/EVE With Computer Maintenance - Electronics Equipment Installation And Repair
Texas State Technical Institute
Waco, TX05.1985
Skills
- Organizational Design
- Vendor Management
- Operations Management
- Process Improvements
- Enterprise Management
- Budgeting & Planning
- Project Management
- Network Management
- Disaster Recovery
- Strategic Planning
- Network Administration
Accomplishments
- Achieved successful networking operations and designs using G-Net technologies with POT wires throughout Six Flags parks.
- Collaborated with international and national business operations utilizing asynchronous dial-up Microsoft Mail Gateway Gateway before internet services were available.
- Novell Network Hammer for FEP interface and T-1 Network Issues linking with Novell Async-Connector for private network terminal emulation 3270 connection.
- Leveraged Okta, Zscaler, MFA, and VPN Connectivity for network security network.
- VM-Ware/Hypervisor Host management solution with SAN interface and replication.
- Redundant network operations interface and power backup for data center operations.
Timeline
CIO
Hoffman Cabinets
03.2022 - 09.2023
CIO
Marco Display Specialists
09.2014 - 03.2022
Director IT/HR/Safety
Valley Roller Company
05.2002 - 05.2014
OSHA 501/503 Training - Fire Prevention And Safety Technology
OSHA Training Institute Region IV
Certification Voices 360 Feedback - Human Resources Development
Korn/Ferry International
Certification Leadership Architect 101 - Organizational Leadership
Korn/Ferry International
Certificate in Perfectional Human Resource Mgmt.. - Human Resources Management
University of Texas Arlington
Professional in Human Resources - Human Resources Management
SHRM Learning Systems
Project Management Tools And Techniques - Project Management
Probity Inc
NetWare Products And Systems - Factory Authorized Trained NetWare
Novell
Authorized Dealer Training Program - Token Ring Network
IBM Dealer Training Program
Authorized IBM PC-36 Computer Repair/Service -
IBM
Authorized IBM Computer Repair/Service - Computer Repair
IBM
Authorized Compaq Computer Repair/Service - Authorized Computer Repair
Compaq Computer Corporation
Technical Training Course - Computer Installation And Repair Technology
Entre Computer Centers
EAE/EVE With Computer Maintenance - Electronics Equipment Installation And Repair
Texas State Technical Institute
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