Robert Dye
Marble Falls,TX
Summary
Senior level manager with over 30 years of experience in executive management, marketing, leasing and development. Well versed reporting at the board level. Strong background working with municipalities and law enforcement. Proven success in maximizing operational efficiencies, vendor relationships, governmental and community relations. Recognized as a community leader and business advocate. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations.
Overview
35
35
years of professional experience
Work History
Senior General Manager
CBRE
03.2022 - Current
- Responsible for day-to-day operations of Hill Country Galleria, a 1.3 M square foot lifestyle center in Bee Cave, TX.
- Developed and executed successful business strategies, driving growth in revenue and market share.
- Streamlined operational processes for increased efficiency, leading to increased cost savings and improved customer satisfaction.
- Built strong relationships with key stakeholders both internally and externally to foster collaboration on mutually beneficial initiatives.
- Reversed a longstanding crime and vandalism issue with installation of a surveillance system and improved relations with local police.
- Established and maintained positive relationships with local municipality, including mayor and city manager.
Chief Operating Officer
DIMOND CENTER HOLDINGS, LLC
08.2019 - 03.2022
- Reporting to the Board of Directors, responsible for the day-to-day management of four LLC's that include a regional enclosed shopping mall and office tower, bowling alley and ice rink, third party security guard service, and multi-family rental properties in Fairbanks.
- Supervise CFO, operations director, security director, leasing manager and marketing director, and construction manager
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Eliminated $1.3 million dollars in waste and abuse in the first 12 months
- In the face of COVID-19, reduced another $500,000 in calendar year 2020 without loss of employees
- Working with the Municipality of Anchorage, secured the contract to provide security services for three + homeless shelters, generating 0ver $850K in net revenue.
Senior General Manager
CYPRESS EQUITIES MANAGEMENT SERVICES
07.2015 - 07.2019
- Reporting to the Director of Property Management, directed property management services for the 1.3 million square foot 3-level enclosed mall
- Much of my energy was directed towards working with Portland's mayor and police chief regarding law enforcement, livability, and mental health
- Appointed by Mayor Wheeler to the Portland Committee for Community Engaged Policing, chaired the Committee on Mental Health
- Board member of the Lloyd Enhanced Services District
- Recognized by the Portland Chapter of the NAACP for my work to establish a formal business office and meeting center and developing a student mentor program.
General Manager
CBRE
09.2009 - 07.2015
- Reporting to the Senior Market Director, directing all property management, marketing and leasing services for The Shops at Wailea luxury retail center in Wailea, Maui
- Notable Achievements: Leased approximately 90,000 square feet over a 6-year period
- Identified and addressed key areas of deferred maintenance
- Re-launched the center with a new marketing campaign
- Successfully addressed and reversed negative tenant relations
- Re-bid all major vendor services, adding security hours and increased landscaping services at a net savings
- Developed an alliance with neighboring Marriott Wailea Resort and Spa resulting in a very successful cross-marketing program and partnering with FAM and PRIME tours
- Hawaii ICSC State Government Relations Chair 2009 - 2013.
Regional General Manager
CENTERCAL, LLC
09.2004 - 06.2009
- Reporting to the Chief Operations Officer, directed property management and marketing services for 2 million square feet of retail and office space in Oregon, Idaho and Washington, including Bridgeport Village, Nyberg Woods and Cascade Station
- Notable Achievements: Developed management and marketing team and operational programs and systems during construction of Bridgeport Village
- Negotiated and set up all vendor services for 1.3 M square feet of GLA in the Portland metro area and one regional mall in Washington state
- Created a regional management team to oversee all Northwest properties
- Generated an additional $80K in revenue each year via an innovative sponsorship program with local luxury auto dealer
- Developed strong relationships with local government including the mayor, city manager and chief of police
- Responsible for all monthly and quarterly reporting to The Principal Financial Group and Calsters
- Oregon ICSC State Operations Co-Chair 2005-2008
- Oregon ICSC State Government Relations Chair 2008 - 2009.
Vice President of Property Management
VIEJAS BAND OF KUMEYAAY INDIANS
01.1998 - 09.2004
- Reporting to the CEO, directed the management, marketing and leasing services for the award-winning Viejas Outlet Center and all tribal owned office, residential and undeveloped properties
- Attended all Tribal Council and General Council meetings as well as most cultural events
- Selected by Chairman Anthony Pico to join his team that worked on behalf of the Viejas Tribe for passage of California Prop 5 followed by California Prop 1A
- Notable Achievements: Developed the leasing and marketing strategies for ICSC / VRN leasing conventions, attending leasing conventions on behalf of the Viejas tribe
- Moved the leasing activities in-house resulting in an annual savings of $163K
- Re-tenanted and re-branded the center food court resulting in an annual operating savings of $250K to the tribe
- Directed the marketing strategies including advertising, public relations, corporate marketing, and tourism
- The annual Battle of the Mariachis drew 50,000 people each year and was recognized by ICSC with a Maxi-merit award in 2004
- Managed all tenant legal matters
- Managed a $3.6M operating budget
- Reported directly to the Viejas Tribal Council and monthly to the Viejas General Council
- Mentored Viejas tribal members in the development of new business ventures
- Southern California ICSC State Operations Chair 2003-2004
- President of Alpine Chamber of Commerce 2000-2002
- Elected member of Alpine Community Planning Group.
Director of Property Management
KONOVER PROPERTY TRUST
01.1996 - 01.1998
- Recruited by Charter Oak's President to join his management team at Konover
- Reporting to the Vice-President, planned, developed and implemented policies and goals for seven direct reports, overseeing 65 shopping centers in 22 states, totaling 11 million square feet
- Many of the properties were smaller and located in rural communities and often neglected by previous management
- An aggressive campaign to “clean up
Education
Management, Marketing, Leasing, Development
ICSC
NY,NY04.1986
Management, Development, Law, Marketing, Leasing
Building Owners And Managers Institute
Baltimore, MD09.1981
Skills
- Operations Management
- Strategic Partnerships
- Marketing
- Development
- Mentorship and Staff Training
- Personnel Management
Accomplishments
- Hawaii ICSC State Government Relations Chair 2009 - present
- Oregon ICSC State Operations Chair 2005-2008
- Oregon ICSC State Government Relations Chair 2008 - present.
- 2005 ICSC Fall Conference Planning Committee Member / Speaker
- President, Tualatin Chamber of Commerce 2009-2010.
- ICSC Maxi-merit award-winner 1987 and 2004.
- Southern California ICSC State Operations Chair 2003-2004
- President of Alpine Chamber of Commerce 2000-2002.
- Elected member of Alpine Community Planning Group
- Charter Oak Partners Developer of the Year / Most Valuable Player - 1994
Timeline
Senior General Manager
CBRE
03.2022 - Current
Chief Operating Officer
DIMOND CENTER HOLDINGS, LLC
08.2019 - 03.2022
Senior General Manager
CYPRESS EQUITIES MANAGEMENT SERVICES
07.2015 - 07.2019
General Manager
CBRE
09.2009 - 07.2015
Regional General Manager
CENTERCAL, LLC
09.2004 - 06.2009
Vice President of Property Management
VIEJAS BAND OF KUMEYAAY INDIANS
01.1998 - 09.2004
Director of Property Management
KONOVER PROPERTY TRUST
01.1996 - 01.1998
Management, Marketing, Leasing, Development
ICSC
Management, Development, Law, Marketing, Leasing
Building Owners And Managers Institute
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