Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Eames

Grosse Pointe Farms,MI

Summary

Business development professional with over 20 years of experience, a strong track record of driving growth and uncovering opportunities. Skilled in strategic planning, market analysis, and client relationship management. Strong emphasis on team collaboration, external/internal partnerships, achieving results, and adapting seamlessly to changing demands. Known for leadership, negotiation, and effective communication skills specializing in financial services.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sales Professional

Mercer
03.2023 - Current
  • Developed innovative sales strategies addressing challenges in healthcare, financial security, and career development.
  • Applied highly developed market and internal service offering insights to sales cold calls and emails to engage potential clients, generate interest, and schedule meetings or presentations.
  • Created sales proposals, presentations, and RFP responses that creatively and effectively address complex prospect needs and appropriately communicate business value of internal service and offerings.
  • Lead complex sales processes from the identification stage to closing; leading pricing negotiations, facilitating product and expectation discussions.
  • Negotiated contracts with customers, securing long-term partnerships that generated recurring revenue streams.
  • Conducted regular competitor analysis to identify market trends and opportunities for growth.
  • Increased sales revenue by building strong relationships with key clients and consistently meeting or exceeding targets.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed strategic initiatives for long-term growth, collaborating with cross-functional teams to achieve objectives.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Represented organization at industry conferences and events.

Regional Sales Director

JP Morgan Chase & Co
05.2019 - 03.2023


  • Developed and executed sales plans for consistent growth in revenue and profitability.
  • Oversaw the development of compelling sales presentations that effectively communicated the value proposition to potential clients, leading to increased conversions.
  • Exceeded quarterly and annual sales goals consistently by closely monitoring team performance and adjusting strategies accordingly.
  • Forecasted annual, quarterly, and monthly sales goals.
  • Coordinated full sales operations within assigned region.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Collaborated with marketing teams to help sales campaigns reach target audiences.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Cultivated company-wide culture of innovation and collaboration.
  • Attended industry conferences and events on behalf of the organization.

Sr. Account Executive - Relocation

Quicken Loans Inc.
02.2018 - 05.2019
  • Developed new business relationships and responsible for driving mortgage production by establishing contractual relationships with Fortune 1000 companies and Relocation Management Companies.
  • Regularly reviewed and analyzed account productivity, profitability and quality and discussed with Account Management team, Sales and Operations partners to ensure high client satisfaction.
  • Maintained an updated knowledge of changing industry, standards and trends while providing policy recommendations, benchmarking and new regulatory changes.
  • Active Involvement in Worldwide ERC both nationally and regionally.
  • Developed and maintained active prospect list in Salesforce.
  • Leveraged existing/prior relationships with target prospects, vast industry contacts and trusted partners.

Regional Director - National Sales

Quicken Loans Inc.
09.2016 - 02.2018
  • Team Leader for 8 direct reports in the South region.
  • Oversight of all sales and account management for 4 specific channels of business including Relocation, Affinity, Strategic Partnerships and Real Estate.
  • Analyzed regional market trends and uncovered new opportunities for Business Development growth.
  • Prepared monthly, quarterly and annual sales forecasts.
  • Provided training and increased knowledge of pricing, products and services to leverage competitive edge retaining and increasing overall market share.
  • Proactively identified prospects through cold calling, networking, marketing and database leads.

Account Executive - Relocation

Quicken Loans Inc.
01.2013 - 09.2016
  • Developed new business relationships and responsible for driving mortgage production by establishing contractual relationships with Fortune 1000 companies and Relocation Management Companies.
  • Regularly reviewed and analyzed account productivity, profitability and quality and discuss with Account Management team, Sales and Operations partners to ensure high client satisfaction.
  • Maintained an updated knowledge of changing industry, standards and trends while providing policy recommendations, benchmarking and new regulatory changes.
  • Active Involvement in Worldwide ERC both nationally and regionally.
  • Developed and maintained active prospect list in Salesforce.
  • Leveraged existing/prior relationships with target prospects, vast industry contacts and trusted partners.

Corporate IT Recruiter

Quicken Loans Inc.
12.2009 - 01.2013
  • Partnered with team leaders to determine staffing needs.
  • Screened resumes and candidates.
  • Performed in-person and phone interviews.
  • Maintained up to date information in CRM.
  • Provided assistance with on boarding strategies.
  • Extended job offers.

Technical Recruiter

TEKsystems Inc.
10.2007 - 06.2009

Loan Originator/Real Estate Lending Manager

Mortgage Industry
09.2000 - 05.2007

Education

Wayne State University
Detroit, MI

Skills

  • Sales and marketing strategies
  • Sales pipeline management
  • Client presentations
  • Strategic thinking
  • Relationship Cultivator and Manager
  • Collaborative Team Player
  • Strategic and Innovative Thinker
  • Highly Effective Communicator
  • Networking Guru
  • Relocation/Global Mobility Expert

Certification

Certified Relocation Professional (CRP)

Global Mobility Specialist - Talent (GMS-T)

Timeline

Sales Professional

Mercer
03.2023 - Current

Regional Sales Director

JP Morgan Chase & Co
05.2019 - 03.2023

Sr. Account Executive - Relocation

Quicken Loans Inc.
02.2018 - 05.2019

Regional Director - National Sales

Quicken Loans Inc.
09.2016 - 02.2018

Account Executive - Relocation

Quicken Loans Inc.
01.2013 - 09.2016

Corporate IT Recruiter

Quicken Loans Inc.
12.2009 - 01.2013

Technical Recruiter

TEKsystems Inc.
10.2007 - 06.2009

Loan Originator/Real Estate Lending Manager

Mortgage Industry
09.2000 - 05.2007

Certified Relocation Professional (CRP)

Global Mobility Specialist - Talent (GMS-T)

Wayne State University
Robert Eames