- Printing processes
- Graphic Design
- Volunteering
- Outdoor Recreation
- Backpacking and Hiking
- Food Tourism
- App Development
Robert Engels
St Augustine,FL
Summary
Dedicated printing enthusiast with a strong focus on workflow management and quality control. Proven ability to enhance customer satisfaction through timely order fulfillment and excellent communication. Reliable, problem solver, and able to work well with others.
Overview
15
15
years of professional experience
Work History
Screen Printer
Self Employed
Saint Augustine, FL
01.2021 - Current
- Owned and operated a custom goods business for the last 5 years.
- Have a deep understanding of several printing processes and fostering customer relationships.
- Sourced blank goods from local wholesalers and overseas manufacturers.
- Maintained relationships with clients through punctuality and excellent customer service.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased company''s overall production capacity by staying up-to-date with industry trends and continually researching new techniques and equipment form all forms of printing.
- Assisted clients throughout the design process ensuring a smooth transition from artwork to the final printed product.
- Provided exceptional customer service by addressing any concerns or issues promptly and professionally, ensuring repeat business.
- Maintained high levels of client satisfaction, conducting detailed consultations to understand and meet their specific design needs.
- Controlled inventory management by tracking supplies usage and submitting timely reordering requests as needed.
- Supported marketing efforts by producing eye-catching samples that showcased range of printing capabilities.
- Fostered strong relationships with suppliers to secure best prices and materials for projects.
- Recorded production information such as temperature readings, costs, and machine speeds.
- Enhanced workshop organization, introducing inventory management system for better tracking of supplies and equipment.
- Contributed to significant increase in repeat business by delivering exceptional quality and customer service.
Home Care Provider
Self-employeed
Denver, CO
02.2011 - 01.2024
- Provided personalized care services, enhancing client comfort and well-being.
- Developed tailored care plans based on individual needs and preferences.
- Assisted clients with daily living activities, promoting independence and dignity.
- Coordinated medication management, ensuring adherence to prescribed schedules.
- Trained new caregivers on best practices and client-specific requirements.
- Fostered strong relationships with clients and families, enhancing communication and trust.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
Education
High School Diploma -
Ponderosa High School
Parker, CO05-2009
Skills
- Quality control
- Workflow management
- Intermediate - advanced design skills with photoshop and Illustrator
- Textile and hard goods printing experience
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Adaptability and flexibility
- Machine maintenance
Interests
Timeline
Screen Printer
Self Employed
01.2021 - Current
Home Care Provider
Self-employeed
02.2011 - 01.2024
High School Diploma -
Ponderosa High School